Great way to save money..Interest bearing acct.
Need to save money! Easy to open an account. Thanks, Laurel Road!...
By linet
Response from Laurel Road· Mar 26, 2024
You are welcome, we are happy to help you save money for your future!!
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
590 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Laurel Road, a brand of KeyBank, provides tailored financial solutions for healthcare and business professionals. By creating seamless online experiences, Laurel Road is designed to help members find financial peace of mind as they navigate their financial journey. All products are offered by KeyBank N.A. Member FDIC. NMLS ID # 399797. Equal Housing Lender. Student Loan Forgiveness Consultations Checking & High Yield Savings Student Loan Refinancing Mortgages Personal Loans Learn More
Laurel Road (laurelroad.com) has 590 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 393 reviews with 5 stars · Clear filters
Need to save money! Easy to open an account. Thanks, Laurel Road!...
By linet
Response from Laurel Road· Mar 26, 2024
You are welcome, we are happy to help you save money for your future!!
Great online chat service. Great rates and checking incentives too.
By Dan T.
Response from Laurel Road· Mar 25, 2024
Thank you for taking the time to provide us with your positive experience with Laurel Road!
Alright. Good offers.
By Woodburck N.
Response from Laurel Road· Jan 19, 2024
Thank you for positive review.
It’s been a pleasure setting up our new account. Everything has worked out just fine along with a bonus and continued rewards for depositing our checks. I never have to wait long to speak to an agent. and they all have been friendly. I left a bank because we were not getting good service. Their online banking works really well.
By Alan G.
Response from Laurel Road· Jan 18, 2024
Thank you for taking the time to provide us with your positive feedback, happy we have been here to help.!
Easy to sign up for and set up
By Chris
Response from Laurel Road· Jan 19, 2024
Thank you taking the time to provide your positive feedback.
Laurel Road was efficient, responsive and concerned about customer experience. Laurel Road does what it says it will do.
By Ronald F.
Response from Laurel Road· Jan 18, 2024
Thank you for the positive review, we strive to provide that Premium experience.
Laurel Road was suggested to me by a coworker as a savings account for my daughter. The process to open an account was very straightforward and quick. The true test will be in the actual banking processes! So far deposits from my own checking account have been easy, it just takes a few days to process. 10/10 as of now overall!
By Sarah
Response from Laurel Road· Jan 18, 2024
Thank you for the positive remarks, we hope to continue to provide you with exceptional service.
Very professional and caring employees Sincerely Alex 😀
By Estuardo C.
Response from Laurel Road· Jan 8, 2024
Thank you, we are always happy to help.