Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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95 reviews
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Your international laundry concierge.
Laundry Town (laundrytown.com) has 95 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 78 reviews with 5 stars · Clear filters
Laundry Town is the best in its own! Really appreciated the assistance that I received from here. More than happy with the quality of tha wash and the turnaround time. Great service and fabulously convenient!
By Carla A.
Response from Laundry Town· Oct 25, 2019
Wow, thanks a lot Carla. Definitely appreciate the kind words and you taking the time to leave us a review. Saul
Excellent service..in Bangkok, pick up and drop off at hotel (Conrad). Excellent Comms on Line or Whatsapp. Easy and good website too. Definitely would use again .. Thank you Laundrytown !
By Mitesh C.
Response from Laundry Town· Aug 17, 2019
Hi Mitesh, and thanks for taking the time to leave a review. Definitely helps other future customers, as well as us. Appreciate it. Saul
Laundry Town made it SO easy for us to get a whole heap of clothes washed and delivered back to our hotel. The checkout process was very straightforward and their email response is very quick if you had questions. Also the price is very reasonable with them folding it and organising it all too! We highly recommend to anyone visiting Shanghai!
By Cheryl S.
Response from Laundry Town· May 22, 2019
Thanks so much for leaving a review of our laundry service here on Trust Pilot, Cheryl. It really helps and I'm glad we were able to save you some time and money in Shanghai. Saul
Really good service and value. Clothes neatly folded so I don't have to iron! Prompt, efficient and cheap. Wish I had this company in the UK!
By Fran
Response from Laundry Town· Feb 10, 2019
Hi Fran, thank you so much for taking the time to leave a review for us. We really appreciate it. And glad we were able to make your stay a little easier.
I’m staying here at Home Hotel XinYi. This company picked up our clothes and delivered it the very next day!!! The price is AMAZING. A bag full costs us less than $15. Clothes were fresh and clean. This company is so much better than the hotel laundry service that costs more and takes longer. I highly highly recommend this company when you’re in Taipei.
By Richard P.
Response from Laundry Town· Dec 28, 2018
Hi Richard, and thanks a lot for taking the time to leave us a review. Very kind words of you. Glad we could help, and enjoy the rest of your time in Taiwan. -Saul
Great service. Excellent
By William L.
Response from Laundry Town· Nov 19, 2018
Thank you William! Anytime. We appreciate you taking the time to leave a review here. -Saul
Left laundry with concierge at Fairmont Peace Hotel at 9 am. Requested to have it back by noon the next day. However when we returned to our room on the same day ~5 pm, found the laundry washed and nicely folded. Great service at a fair price. Sarah G.
By wfmckenzie
Response from Laundry Town· Oct 28, 2018
Hey Sarah, thanks so much for the review. We appreciate it. We try to be as efficient as we can, especially in Shanghai. Sometimes traffic or bad weather or something happens so we prefer to send back a bit early, as opposed to on time, when we can. Thanks for choosing our service! -Saul
Excellent! I first used this service a little over a year ago while in Taipei and then I just used it again on another trip to Taipei about a week ago. Same great service. Very easy process, perfect service, good price, highly recomnended
By Melissa
Response from Laundry Town· Oct 10, 2018
Thanks Melissa! Always good to hear from people who have used our service over a long time. Appreciate the review/your time. -Saul
