Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
123 reviews
Launch Gift CardsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Gift Card Service
Launch Gift Cards (launchgiftcards.com) has 123 customer reviews on The Fair Hearing, with an average rating of 2.3 out of 5.
Showing 36 reviews with 5 stars · Clear filters
I typed the wrong email address for the gift card. I emailed them with my problem and it was solved very quickly.
By Bonnie
Response from Launch Gift Cards· Jan 17, 2025
Hi Bonnie, Thank you so much for taking the time to leave a review. We are glad to hear our support representatives were able to resolve your issue in a timely manner. Our live team is available seven days a week if further assistance is ever needed. Thank you, Launch Gift Cards
I totally messed up an order for a couple of Airbnb vouchers for relatives as Christmas presents. Couldn't understand why neither of them had thanked me, mentioned it to one who said "never received an email from them", contacted the other and they hadn't had a email either! OMG! "You've been scammed" they said. My heart sank, but I reached out by email and Launch gift cards were so helpful - I had a typo in one of the email addresses and the other one didn't exist! Talk about operator error. Within an hour of contacting Launch, giving them the correct email addresses, it was all sorted and gift card emails were received. Conclusion: 1) Launch Gift Cards were very efficient and rectified my mistakes and I would use again and 2) Don't let old people loose on a laptop!!!! :)
By Marianne C.
Response from Launch Gift Cards· Jan 13, 2025
Hello Marianne, Thank you so much for taking the time to leave a review. We truly appreciate your kind words about our support team. Our live support representatives are available 7 days a week if further gift card support if ever needed. Thank you, Launch Gift Cards
Fantastic customer service who dealt with my issue quickly when k realised I’d given an incorrect email address for the gift card I purchased. Thank you.
By Customer
Response from Launch Gift Cards· Dec 30, 2024
Hello, Thank you so much for taking the time to leave a review! We are glad to hear our team was able to resolve your request. Our live support team is available seven days a week if further assistance is ever needed. Launch Gift Cards
Update: I emailed the company and they dealt with the issue straight away. Very good customer service. I have just bought an Air b&b gift card today and have used the incorrect address for the recipient. I cannot find a contact phone number for this company to contact them about it.
By Angela H.
Response from Launch Gift Cards· Sep 4, 2024
Hello Angela, Thank you for taking the time to leave a review. While our support team does not offer phone support, they are available 7 days a week to assist via email. Thank you, Launch Gift Cards
I accidentally put the wrong email address when ordering a gift card for my sister. After realizing this mistake. I reached out to. Launch gift cards support system, and they were on top of it. They were able to fix the transaction immediately and their support and customer service was fantastic.
By Stefanie
Response from Launch Gift Cards· Aug 2, 2024
Hi Stefanie, Thank you so much for taking the time to leave a review! We are glad to hear your gift card experience was a success. Our live support team is available seven days a week if further assistance is ever needed. Launch Gift Cards
i had to change the date twice, and both times their CS accommodated me and my mistakes, wonderful experience and i recommend getting etsy gift cards to anyone
By Brianne A.
Response from Launch Gift Cards· Aug 2, 2024
Hi Brianne, We appreciate you taking the time to leave us a review! We are glad to hear our team was able to resolve your issues. Our live support team is available seven days a week if further assistance is ever needed. Launch Gift Cards
I accidentally deleted my gift card information and they were able to reinstate the card quickly. Everything turned out great! Thank you
By Tmhardwick
Response from Launch Gift Cards· Jul 29, 2024
Hello, Thank you so much for taking the time to leave a review. We are glad to hear our support representatives were able to resolve your issue. Our live team is available seven days a week if further assistance is ever needed. Thank you, Launch Gift Cards
Great experience - entered the wrong email address for a card and they corrected the issue within 15 minutes!
By KW
Response from Launch Gift Cards· Jul 2, 2024
Hello, Thank you so much for taking the time to leave a review. We are glad to hear our support representatives were able to resolve your issue. Our live team is available seven days a week if further assistance is ever needed. Thank you, Launch Gift Cards
