I had an issue with my plugin
I had an issue with my plugin. The support response was very quick. They agent was very helpful. Problem is resolved.
By Sam
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
69 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LatePoint is a software company that provides a tool to help businesses manage their appointments and bookings easily. With LatePoint, businesses can schedule appointments with their customers, manage their calendar, and streamline their booking process. It's like having a personal assistant for managing appointments, making it easier for businesses to organize their schedule and provide great customer service.
LatePoint (latepoint.com) has 69 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
Showing 66 reviews with 5 stars · Clear filters
I had an issue with my plugin. The support response was very quick. They agent was very helpful. Problem is resolved.
By Sam
We have been using this plugin for several years and it always has been easy to manage, functionality is ideal, serves its purpose and is cost-effective thanks to other lifetime access and annual subscriptions. The customer service is what exceeds our expectations. The team go above and beyond to help with any issues as the tech world and WordPress updates are constantly changing which can at times cause some glitches. We have never been dismissed and no issue has went unresolved. A great team, thank you!
By K H.
Great tool, but the support is the real star of the show, thanks Sravan
By Milo C.
Service client parfait, le plugin fait son boulot
By Personne I.
Very fast and efficient support. Impressive
By Noman N.
Best appointment plugin in the world. Also great support ever :)
By Andrei
Quick support and helpful articles makes this plugin dependable.
By TheCreativeBell
Altough there is an online knowledge base with a huge amount of information I didn't find my answer. Contacting the helpdesk was quite easy and an answer straight to the point. Really glad with the help so far!
By Sander S.