The best company ever!!
They were soo nice and willing to help when I made a mistake on my order!!
By Samantha I.
Response from Virtal Guitar· Sep 7, 2019
Thank you for your kind words! Best regards, Lajerrio Jewelry
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
300 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Virtal Guitar is listed under Jewelry & Watches in Kansas City, Missouri.
Virtal Guitar (lajerrio.com) has 300 customer reviews on The Fair Hearing, with an average rating of 2.5 out of 5.
Showing 93 reviews with 5 stars · Clear filters
They were soo nice and willing to help when I made a mistake on my order!!
By Samantha I.
Response from Virtal Guitar· Sep 7, 2019
Thank you for your kind words! Best regards, Lajerrio Jewelry
Fantastic customer service (thanks Ivy!), beautiful ring, great packaging. I will definitely order more and highly recommend!
By Dana Alderfer O.
Tho I have only got to try it on to make sure it fit, my wedding is Oct 12. Its looks amazing and I'm so excited to get to show it off.
By Mandy
Response from Virtal Guitar· Sep 7, 2019
We're so happy to hear this! Best regards, Lajerrio Jewelry
Comes from China, my ring didnt have the sparkle as picture showed. They hassled me about return even tho add says 30 day. Had to go through my pay pal to get resolution. Felt like false advertising.
By LR
Gorguse ring, I order a 7.5 fits perfectly. The process time took a few weeks, but finally came by FedEx.
By Antoinette G.
My rings were beautiful!!
By Guest
I recieved my rings and it was surprisingly beautiful. I got a size 7 and it fits perfectly. I got updates on shipping and delivery. I will be shopping with them again
By Mandy J.
The ring that I ordered was exactly as shown and described on their website. It’s perfect. I’m extremely happy. And delivery was right on time. No doubt I’ll be shopping here again. Oh, and the ring box was very professional. Wonderful presentation!
By Richard