Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
567 reviews
LahomeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Lahome rugs are machine washable and crafted with our signature Cloud-Soft™ comfort, bringing warmth and coziness to your home. Every rug comes with a built-in non-slip rug pad—no need for extras—making them safe and convenient for families with kids and pets. Designed to be stain-resistant, foldable, and durable, our rugs combine everyday practicality with timeless style. At Lahome, we’re dedicated to blending aesthetic design with comfort, creating rugs that make your home feel as beautiful as it is welcoming. With free shipping and 30-day hassle-free returns, it’s easy to find the perfect piece for your home. Explore our collection today and bring warmth, beauty, and comfort into every corner of your space.
Lahome (lahomedecor.com) has 567 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 59 reviews with 4 stars · Clear filters
I ordered a Lahome rug for my living room. It was pretty. The color and texture were different than what I had expected. I decided to return the rug. The Lahome team worked with me to insure the return process was direct and simple. I appreciate their time and effort on my behalf. I would shop with them again.
By Chris
I saw the advertisement of the LAHome Rugs constantly on FB. I really love the look of Claude Washable Maximalism Vibrant Blossom floral Rug. It is unfortunate that when it arrived , the rug was way too dark instead of the vibrant green shown in advertisement. The rug arrived promptly .It's a good thing because I knew right away that it is not the right color for me. I wanted to return it and pay for shipping myself . LA Home offered me a 50 % deduction and I accepted it. I can gift this rug to someone . Thank you LAHome for understanding.
By Rosario N.
I ordered a rug from Lahome that appeared somewhat different in person when compared to the website in reference to color and mildly design. Lahome was responsive and worked with me to create a return plan. Although the rug didn’t translate in person from the website, I would probably give this company another shot in the future.
By JT
Their customer service was outstanding. I was very pleased with how they handled my issue. Thank you.
By Rosalind
Love our new rug! The pattern and colors were accurate, the creases settle quickly, and it’s softer than I expected. Shipping was also quick!
By Ashley N.
The rug we received was exactly what we expected, but unfortunately, it was just a hair too big for the space (literally by an inch). Since it was the exact rug we wanted, we reordered it in a slightly smaller size and it works great in the space. We haven't washed it yet, so hoping it holds up well if/when we do wash it. Lahome was flexible with us knowing we weren't happy with the original size we had ordered, even though their refund policy is a bit confusing. Another perk: I was confused about shipping times, yet our rug was here much quicker than expected!
By Allyssa C.
The color of the rug was not quite what I expected based on the photo I saw. It did not work for my room. Otherwise it was a pretty rug
By Meghan A.
The rugs were very pretty when I got them but not exactly what I wanted. Quality was great but color wasn't quite what I wanted for my house. I ended up ordering new ones that I love. Lahomes made my return process smooth and worked with me on options. Quality and customer care are both something they provide.
By Sam P.
