Very helpful understanding and patient
Very helpful understanding and patient, gave me hope for the future
By Irene N.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
315 reviews
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Ladder Loans are invitation-only installment loans for responsible people like you who are looking to pay off higher interest loans. These fast and hassle free loans are designed to save you interest and help you pay off your existing loans faster.
Ladder Loans (ladderloans.com) has 315 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
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Very helpful understanding and patient, gave me hope for the future
By Irene N.
Andrew Harrington makes you want to partner with him! Customer Service is 10/10.
By Jennifer H.
Dealt with Joti. Great to deal with very knowledgeable and friendly. Easy to talk to knew all the answers to all my questions
By Th
Had the pleasure of speaking with Andrew H about my loan options. Not only was he friendly and polite but Andrew answered all of my questions. He did a fantastic job explaining everything and made me feel comfortable making a financial decision.
By Creator X.
Michael A is awesome!! That’s what I can say about this whole process.. It’s never easy making these kinds of decisions and for once I felt like someone understood and had zero judgement.. He was very professional and clear on explaining all the details, plus had patience with every question I thrown his way. Even the next day I had questions and he was right there. So I want to thank him and this company for helping me in this stressful time!!!
By monika E.
Michael is a very kind man. He had alot of patience with me. When I called I was feeling like I just wanted to give up. After talking to him I feel like a big burden has been lifted.
By brenda H.
This has been a wonderful experience. I received clear uplifting, respectful help from Andrew. He made me feel very comfortable and assured that I was making the right decision by giving me facts and answering all of my questions clearly. Thank you so much.
By Val
Was a great experience from start to finish my representative was the best thank you Joti for really listening!!!!
By Dawn