Excellent customer service
Excellent customer service and the turn around time on my approval was so fast! Great rate on my loan I couldn't be happier!
By Desiree
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
315 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ladder Loans are invitation-only installment loans for responsible people like you who are looking to pay off higher interest loans. These fast and hassle free loans are designed to save you interest and help you pay off your existing loans faster.
Ladder Loans (ladderloans.com) has 315 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
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Excellent customer service and the turn around time on my approval was so fast! Great rate on my loan I couldn't be happier!
By Desiree
Got a quick approval on my loan at a better rate than I was expecting. Great service and friendly people. Would definitely recommend.
By Justin
Andrew was amazing! I wanted a loan originally and qualified, but Andrew gave me some other options that helped my husband and I get out of debt quicker and saved our mortgage! Highly recommend that anyone that calls in to speak to him. He took his time with us and went over every question we had and got us back on our feet. Very professional and kind. Reffered some friends and they got help as well.
By sarah M.
Sara's unwavering support gave me a brighter outlook on the application and approval process. Her commitment to clarity is unmatched. She's a rockstar!
By Quinn
Lee streamlined my application experience. Each step was clear, making him a top recommendation. Thanks again Lee!
By David
Marty's patience and skill are noteworthy. If you are a first timer with credit issues, talk to Marty. You won't be disappointed.
By Babak
Andrew's aptitude shines! My initial service experience was enhanced by his clarity. He gets my utmost recommendation
By Ryan
Jess made my initial service experience joyful. With her, credit concerns feel smaller. I'll be referring friends to her specifically.
By Adrian