Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
315 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ladder Loans are invitation-only installment loans for responsible people like you who are looking to pay off higher interest loans. These fast and hassle free loans are designed to save you interest and help you pay off your existing loans faster.
Ladder Loans (ladderloans.com) has 315 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 257 reviews with 5 stars · Clear filters
From the beginning Joey from Ladder Loans company was very knowledgeable skilled friendly courteous and very helpful. He made me feel important as a client and customer - I immediately trusted him. Thank you so very much
By Grace L.
Response from Ladder Loans· May 29, 2026
Thank you for the review! We are so glad you had such a positive experience with Joey!
These guys really go the extra mile to help you get in a better situation and stop paying all the crazy interest. They gave me a few different options and Mark Kuchel was down to earth and shot me strate. He made sure I understood my options and was very patient and professional. Mark i really appreciate 🙏 everything!!
By David B.
Response from Ladder Loans· May 29, 2026
We really appreciate the review! We will make sure Mark gets the great feedback!
Will gave is an estimate that we accepted. Answered all of our questions along the way, kept us informed of an install date, the crew showed up and completed the install as they said they would. The crew cleaned the area when finished. Very good customer service.
By Lora David S.
Michael Mandell was amazing!!!! He explained everything to me in great detail making sure I understood absolutely everything he we were talking about! He was so helpful, kind and personable!!! What a fantastic experience!!!
By Jennifer B.
Response from Ladder Loans· May 29, 2026
Thank you so much for taking the time to write a review. We're so glad that Michael was able to exceed your expectations!
Clear and simple Michael Minter was very helpful
By George M.
Response from Ladder Loans· May 29, 2026
We appreciate the feedback!
Michael was great. Took the time to explain in detail.
By Rick D.
Response from Ladder Loans· May 29, 2026
Thanks for your review. Michael is the best!
Micheal Minter had a ton of patience with this process. He explained everything to me . I was left feeling like I did what was best for my credit future
By Gwendolynn
I wanted to follow through with the process and was hesitate at first. I wanted to work with a particular person because she was a great help to me in my doubts and etc .. I had the pleasure of meeting someone that is close to her and he knew my file and all that she tried to help me with and wanted to establish the same peace and understanding. Micheal minter really made me feel better and honestly because of the intentionally I made the decision to pursue ladder loans. Thanks Micheal.
By Carlos M.
