La BellaReviews of labella.com

I ordered nano ring hair extensions and the first time I used this company i had no problems loved the hair was really good quality no issue with delivery came in a timely manner i was very happy , so I ordered again for the second time , unfortunately they sent me the incorrect shade , it took them nine days and numerous emails before they responded to say they would exchange my order and provided me with a return address . I sent the order signed for via royal mail and it has now been 6 weeks since they had the incorrect item back and they have not sent me the correct order , They are no longer responding to my emails and there contact number just calls out . I have had to now raise a dispute through clear pay to see if they can help me get my money back 😡

Parcel left outside in public area..not delivered to me, after weeks and weeks to date trying to contact this company they,would not respond. The telephone number provided on their website they do not answer,lost count how many messages.emails,calls i make it am ignored, I am going through legal proceedings to get my refund and expose this company, the couriers have responded by telling me this company have to put in a claim on my behalf but the company ignore all my requests. I should have read reviews first DO NOT PURCHASE..AVOID LOOSING YOUR MONEY..IF THIS WILL HELP ONE PERSON PASS THOS REVIEW ON.TO OTHER VICTIMS. SHOULD LABELLA RESOLVE THIS I WILL UPDATE OR REMOCE NEGATIVE FEEDBACK FOR POSITIVE.

Would not order from here the extensions look nothing like the pictures on there website and wouldn’t say there real hair either considering they don’t curl

Ordered from here thinking I would get good quality hair extensions. When spending this amount of money you expect good quality. I ordered double drawn 24inch nano ring hair extensions, I needed double drawn due to how thick my hair is. They came and they are so so thin, each nano ring hardly had any hair on, they were all snapped so were very thin on the ends. I’m not happy at all, I’ve been in touch time and time again telling them I will send them back and I want my money back as they have obviously falsely advertised and I’m not hearing a response from them. Disgusting customer service and behaviour, taking money from people and not selling the correct product. AVOID AVOID AVOID!!!

Please do not buy from this company. I brought hair extensions a while back on the basis I get them next day delivery they didn’t turn up till 3/4 weeks later and I still haven’t received a refund. Two months later. I am now unable to get a refund from my bank and the company had stopped replying to me about a refund so I have now paid £70 for hair extensions I don’t even have

Never arrived after I have been contacting them for 3 days and I am being ignored

Order never arrived, said they would refund which never happened. They then continued to ignore any further correspondence, I have now referred this to the fraud team at my bank to investigate and retrieve my money.

They will not ship your goods and will steal your money AVOID at all costs