l-objet.comReviews of l-objet.com

I bought china from Lobjet- the silver braided rim turned blackish in various places . It said Dishwasher safe and my dishwasher has a china setting. I sent photos to the company and then sent a plate - they replied that they never saw this problem and there was nothing they could do.this was for a second home and it was barely used. I have an antique set of china in my primary home that I have used many many times and it is in perfect condition. shame on them for not addressing this issue. I’m an interior designer and I will never recommend this company to my clients!

1st delivery hand soap was broken. It took weeks for them to e-send me a return label, which I thought was redundant since the bottle was cracked, leaking and had already spilled. It came with out a box. When ordering for the first time they required id pic, plus pic of the card, etc. - after I verified their legitmacy I made the purchase. I realized they are a low tech company trying to make a profit off of what is marketed as "high end". Customer service after my verification, was poor. I order from around the world and have had superior service to compared it this company. This company - not sure it understands that "the basics" customer service, professional responsibility and understanding all facets of sales, the beginning, the middle and the end result of customer satisfaction. ..give it a go. just do not expect too much as far as customer service.

broken magnifying glass, clearly not broken in transit, I guess they buy broken goods and sell them as new

I bought a super expensive bar of men's soap from them: Bois Sauvage. You could only detect the scent with your nose pressed against the bar which disappeared after the first hand-wash. I now have a bar of completely scentless useless soap sitting in my bathroom.