Don't nother
Do not expect any thing in a timely manner. I could not tell you how their products are because I placed an order over a week ago and it still has not shipped yet.
By johnson
Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
5 reviews
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Kurgo has been on the Inc., Magazine 5000 Fastest Growing Company List every year since 2010.
Kurgo (kurgo.com) has 5 customer reviews on The Fair Hearing, with an average rating of 2.4 out of 5.
5 approved reviews, newest moderated first
Do not expect any thing in a timely manner. I could not tell you how their products are because I placed an order over a week ago and it still has not shipped yet.
By johnson
Excellent customer service. I contacted the company about our dog car seat hammock and they replied within 24 hours and resolved the problem straight away. Love their products and we are returning customers. Product: Kurgo Wander Hammock
By Maria
J'ai acheté une couverture Wander bench pour mon berger, et j'en était très satisfaite jusqu'à ce que je constate au bout de 14 mois que la protection en plastique se désagrégeait. Le revendeur (Zooplus) n'a rien voulu savoir, mais Kurgo m'a remplacé la couverture gratuitement, en me recommandant de mieux l'aérer quand elle était très mouillée, ce que je ferai à l'avenir.
By ILETUB
We have purchased several of the booster seats. Be aware that if your puppy chews through the tether they cannot be replaced.
By richard K.
I bought this company's bench seat cover designed to protect the backseat of the car ,went travelling with your dog. I took the dog with me for two trips lasting less than half an hour each, before the cover came apart at the seams in two places. This product is supposed to carry a "lifetime guaranty " When I approached the company (they do not want the customer to go to the retailers) first I was asked to refer to their UK office and the Uk office replied that "they were working like dogs to resolve the problem" that told me at least four things; 1) I wasted my money, (2) I bought a shoddy product, (3) The company and its product cannot be trusted, (4) the 'lifetime guaranty' is not worth the price of the ink to print those two words.
By Mr George D.