Pleasant Surprise
I’ll be honest, at first I was a little bit skeptical. Seeing the ads all over Instagram and Facebook made me think it was another sub-par brand reaching for consumers. However, I was intrigued by the elegant designs. I placed an order, and was delighted when the cases came in. They were of high quality, and looked as expected. However, at checkout I had made a mistake, and chose the wrong kind of case. I contacted customer service, and they were more than happy to assist me, offering a simple solution with no hassle. Dealing with their customer service was the most painless and pleasant experience I have ever had in terms of customer service representation. I will be sure to recommend Kult cases to more people, and I hope they grow to exceed other big name case brands, like OtterBox and Lifeproof.
By Ryan
Response from KULT CASES· Oct 14, 2021
Hello Ryan, Thank you so much for this honest review. We try our best to provide the best product and customer support to our clients. Feedback like this keeps us motivated. We hope to see you in our store in the future! Sincerely, Kult Cases