KUHLReviews of kuhl.com

I struggled to get the correct size. I have been a size 10 for over 50 years and had to return your 10 for a 12, then for a 14, which is a size I've never worn. I persisted because they seemed to be a quality brand. I took them on a trip to Vietnam and was immediately unhappy with them. They became stretched out and baggy. Very uncomfortable in the warm weather and they looked incredibly frumpy. After washing, they were full of wrinkles and would need to be ironed to look decent. I don’t expect to have to iron a pair of pants for hiking wear. I was counting on a wash and wear situation while trekking in Northern Vietnam. This is something I could not have discovered until I actually wore them. I had a similar issue with a pair of shorts from LL Bean and they cheerfully took them back and refunded me! This gives me confidence to buy a product from them and know that if I am not satisfied, my money isn’t wasted! I will definitely go back to a trusted company like LL Bean next time and will caution others about quality and poor service.

Love the pants, but never send anything in to be worked on. They lost $300 in Law pants that I sent in to have a button fixed. I went from 5 pairs of pants to 2 pairs... The sent the label and said they never received it after it was sent out. I see this commonly on reviews. They did not even attempt to make it right. If you got money to spare, they will work for you. If you are a hard working stuff that's just looking for comfort, they will rip you off. BEWARE

Wish I could give a zero star review for the KUHL CUSTOMER LACK OF SERVICE TEAM.. The product is fabulous however don’t expect the customer service team to answer the phone or respond to emails. They have a solid WE DON’T CARE philosophy so please don’t bother us about your missing package of $1000 worth of clothing items.

Our daughter bought/ordered thru web a pair of Kuhn pants for her dad in December. When they came, the pants were big on his legs so did not fit. We returned them and got charged for the return. We expend time on your web page finding the right pants, as hubby has skinny legs. My husband already owned another pair of Kuhl’s pants and as the pants were a bit loose on waist at size 34 we ordered a size 33. He was so excited when pants arrived but the pants were tight on his waist. I check on an exchange for same pants but one more size (34) and read that there are NOT exchanges so our only choice has to be another return, get a gift card, where they Take off 7.50 x off again. So I don’t think this is right as your sizes don’t seem to be exact. 99% of the pants my husband has are size 33 but yours are too tight at 33. By now we lost 20% of the value of the original pants price that our daughter bought x him. We live in Central Fl, so there is not a KULH store where we can return/try pants. Very unhappy with this situation.

Ordered two pairs of shorts for my wifes birthday, paid expedited shipping. Both pairs ordered was size 14, one pair recieved was more like a tight size 12 and the other was more like a size 10. Couldn't be more inconsistent in sizing. When I was online attempting returns, I am being charged for the returns and unable to discuss reordering options. Couldn't be more disappointed. Kuhl might be losing another customer...forever.

Save your money and buy elsewhere. Horrible quality. Received a coat as a gift. It began unraveling two months later. Contacted customer service and they offered a 30% off coupon lol. Coukd not repair or replace. Poor product and poor service.

They suck. So my husband loves their hats. I order 2 hats, 30 dollars per hat and 15 dollars shipping. Fine, he loves the stupid hats. I get them and one is too small. I'm sending it back and they take an additional 7 dollars for a return slip and I have to print another shipping label myself 2 dollars. That's almost a hat. Never again!

I bought a jack for $130 and it started to pill several months later. I called the company sent them pictures their response was that clothing is supposed to pill it is a natural process. I had to get rid of the Jacket because it looked like I had purchased it at Goodwill.... No more Kihl