Not willing to refund after Bank card compromised
I purchased a pair of pants for my husband for Christmas and they were too small. Returned per guidelines and reordered a larger size. in the mean time my bank card was compromised and the bak had to issue another card with another number. KUHL would not issue a refund to the new card. The bank cut the old card off. They will not issue me a check to refund, Basically they are keeping my money which I think is illegal. Beware!! They are not willing to help, They wont me to have my bank do a charge back of which I tried, The bank could not and thought this was crazy. Bottom line awful company to deal with and these pants arent cheap. Have sent them several emails with the same excuses
By Lisa L.


