Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
194 reviews
KonhillSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We Are Dedicated to Providing High Quality, Lightweight, Comfortable Fashionable Walking Shoe & Sneakers with Affordable Price!
Konhill (konhill.com) has 194 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
Showing 72 reviews with 1 star · Clear filters
Placed order 10/21, still waiting, tracking number show’s USPS still waiting to receive, these folks are fishy at best, you can tell by the wording from their email responses, lesson learned, never again.
By Valerie B.
I got the wrong size and color shoes. The company has failed to respond to my e-mails. Never again. Just PLAIN TERRIBLE CUSTOMER SERVICE !!!
By Wayne K.
Awful. Bad service, long shipping time from China
By Mehrdad M.
First off it took a while to get the shoes only to get a cheaply made attempt to copy the picture. I am so unsatisfied. I was so excited when I ordered only to be disappointed. Now I’m on the search for the real website that has the real shoes!
By Chiaira L.
Wish I could give this company zero stars waited close to eight weeks for horrible quality shoes! The sticthingwas terrible and the shoes looked like a knock off from the photos on the site. You have to pay shipping to purchase and return the shoes the sizing is way off so good luck to getting the right size for you. When I asked if there was a way to waive the shipping fee since I had to wait so long to receive my order, which was a christmas gift that didn't fit or get here in time (due to the item being "restocked" ) they offered me a bogus $10 off coupon that doesn't even work.. Worst experience I have ever had with an online site by far.
By Keyara R.
If you want to wait a month and still have no shoes order from this company. I cannot review the shoes I ordered December 2nd and still have e not received. Company did respond and gave some lame excuse.
By John M.
Horrible Company!!! DO NOT EVER ORDER ANYTHING from these scumbags!!!! You will never receive anything for months, do not bother to reach out to them. If you are lucky enough to get what you order you CAN NEVER RETURN it under any circumstances!!!!
By Berkin A.
Response from Konhill· Oct 28, 2020
Hi Berkin We had a very busy season and have a lack of employee to take care of the Trustpilot review, Sorry for the late response I just have look at your parcel, you placed shoes on Aug 8th and the package was delivered to you on Aug 28th, you choose the Standard Shipping method when you place shoes on our store, the delivery time needs 9-14 business days. which is a normal time for delivery, as you know we need 1-5 days to process orders, but for fast shipping method, the delivery time only needs 3-6 business days. If you still did not get shoes from us, feel free to call us (+1) 3236750699 or email us: [email protected] Thank you.
I ordered shoes August 6, 2020 it’s August 19 I am getting no response from them regarding a tracking number do not! they’re horrible order from Amazon if you want to try their crappy ass shoes. I can’t believe the bad service and I reiterate do not order from this website.
By Kim
Response from Konhill· Oct 28, 2020
Hi Kim We had a very busy season and have a lack of employee to take care of the Trustpilot review, Sorry for the late response If you still did not get shoes from us, feel free to call us (+1) 3236750699 or email us: [email protected] Thank you
