Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
184 reviews
KoKo Shiseido BeautéSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in 2003, KoKo Shiseido Beauté is an authorized retailer specializing in Shiseido and Clé de Peau Beauté skincare and makeup products. Renowned for exceptional customer service with 5-star reviews, their friendly and informative expert consultations, and customer-first happy shopping experience guide customers to achieve their desired beauty goals. Registered customers receive 5% cash credit for every purchase, in addition to free samples with every order, making KoKo Shiseido Beauté a trusted and preferred destination for Shiseido brands. It offers both convenient online and in-store shopping, with free shipping within the continental U.S. from its retail store in Torrance, California. First-time customers receive a 15% discount on their first purchase.
KoKo Shiseido Beauté (kokobeaute.com) has 184 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
Showing 178 reviews with 5 stars · Clear filters
Excellent customer service! Fast and free shipping online order with extra gifts set!
By Kelly C.
Response from KoKo Shiseido Beauté· Aug 28, 2025
Thank you, Kelly, for your feedback 🙏. We greatly appreciate your shopping at KoKo for over a decade! 🌹🍒🌺
Koko Shiseido Beaute has provided excellent service to me. They ship my orders the very next day. I will continue to be their customer for a long time.
By Emily H.
Response from KoKo Shiseido Beauté· Aug 22, 2025
Thank you, Emily, for your feedback. 🙏 We greatly appreciate your trust and loyalty in KoKo for more than a decade, and will strive to provide the best Shiseido shopping experience to valued customers like yourself.☘️🌹🍒
Koko Shiseido Team is great!They always provide the best services to the customers.
By Sherri Z.
Response from KoKo Shiseido Beauté· Aug 20, 2025
Thank you, Sherri, for your feedback 🙏 We strive to deliver the most pleasant, informative, and satisfying Shiseido shopping experience to you. We appreciate your loyalty and confidence in us for the past decade! 💎🍒🌺
Been a customer for years. Their products are the best and so is their customer service. Glad to have them in my neighborhood.
By Rob C.
Response from KoKo Shiseido Beauté· Jul 25, 2025
Thank you, Rob, for your feedback 🙏. It's good neighbors like yourself who keep us safe and in business. We salute and thank you for your public service.🌹🍒🌺
Product is the best
By Theresa K.
Response from KoKo Shiseido Beauté· Jul 22, 2025
Thank you for your review, Theresa. 🙏 More than anything, thank you for being a KoKo customer for over a decade.🌼🌸☘️
Love the store.it always has what I am looking for plus the service is great always respectful Thank you!!!!
By Veronica G.
Response from KoKo Shiseido Beauté· Jun 29, 2025
Thank you for your feedback!!!🙏 We'd love to see you again soon~☘️🌹🍒
The staff is so friendly and helpful. Would always recommend this store to my friends and siblings
By Mariavictoria F.
Response from KoKo Shiseido Beauté· Jun 15, 2025
Thank you Mariavictoria for your feedback.🙏 We love to chat with our customers and share our knowledge from more than 20 years of experience in Shiseido. Look forward to seeing you again soon! 🌹🍒🌺
Tina is truly awesome, very accommodating and welcoming. She’s also honest and wants what’s best for you. She does not force you to buy when u don’t need it yet. Plus she gives us freebies. Love going to her store for my facial needs.❤️
By Araceli D.
Response from KoKo Shiseido Beauté· May 28, 2025
Thank you, Cely, for your kind feedback🙏 A long-time loyal customer like you, to me, is like my own sister. I would only want you to have what would be best for you. Always looking forward to seeing you next! ☘️🌹❤️
