They are very helpful in a pleasant…Happy to visit
They are very helpful in a pleasant manner.
By MINE U.
Response from KoKo Shiseido Beauté· Dec 3, 2020
Thank you for your kind feedback^^ We also enjoyed seeing you ~ take care 😊
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
184 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in 2003, KoKo Shiseido Beauté is an authorized retailer specializing in Shiseido and Clé de Peau Beauté skincare and makeup products. Renowned for exceptional customer service with 5-star reviews, their friendly and informative expert consultations, and customer-first happy shopping experience guide customers to achieve their desired beauty goals. Registered customers receive 5% cash credit for every purchase, in addition to free samples with every order, making KoKo Shiseido Beauté a trusted and preferred destination for Shiseido brands. It offers both convenient online and in-store shopping, with free shipping within the continental U.S. from its retail store in Torrance, California. First-time customers receive a 15% discount on their first purchase.
KoKo Shiseido Beauté (kokobeaute.com) has 184 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
Showing 178 reviews with 5 stars · Clear filters
They are very helpful in a pleasant manner.
By MINE U.
Response from KoKo Shiseido Beauté· Dec 3, 2020
Thank you for your kind feedback^^ We also enjoyed seeing you ~ take care 😊
Very timely, safely wrapped, and delivered.
By Tony H.
Response from KoKo Shiseido Beauté· Dec 3, 2020
Thank you for your kind comment !!! Take care ^^
Love this store!! Prompt shipping!
By Linda
Response from KoKo Shiseido Beauté· Dec 1, 2020
Thanks, Linda ! for your kind comment :)
Cool, very cool!!!
By Viktoriq I.
This is my second time placing an order by phone and each time has been a smooth transaction. Tina at the Diamond Bar store assisted me with my order both times. My Shesido products arrived in two days. The items were carefully packaged and the sample gifts she included were better than the ones I've gotten at department stores. Tina was so pleasant and even honored the 15% online discount. I will certainly make future Shesido purchases with Tina.
By Bertha U.
Response from KoKo Shiseido Beauté· Sep 25, 2020
Thank you so much for your comments!!! I also enjoyed talking with you ~ Take care 🤗
Fast and secure delivery
By Christina H.
Very helpful, w/virus lock down. Thanks
By Amy L.
I love this shop. They always help you find exactly what you are looking for according to your skin type. I get all of my products from them and wouldn’t go anywhere else. Great customer service!
By Andrea