Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
184 reviews
KoKo Shiseido BeautéSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in 2003, KoKo Shiseido Beauté is an authorized retailer specializing in Shiseido and Clé de Peau Beauté skincare and makeup products. Renowned for exceptional customer service with 5-star reviews, their friendly and informative expert consultations, and customer-first happy shopping experience guide customers to achieve their desired beauty goals. Registered customers receive 5% cash credit for every purchase, in addition to free samples with every order, making KoKo Shiseido Beauté a trusted and preferred destination for Shiseido brands. It offers both convenient online and in-store shopping, with free shipping within the continental U.S. from its retail store in Torrance, California. First-time customers receive a 15% discount on their first purchase.
KoKo Shiseido Beauté (kokobeaute.com) has 184 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
Showing 178 reviews with 5 stars · Clear filters
Is very good I love it I move to another State and I still with them because they are fast very helpful Koko is amazing thank you
By Kathia R.
Response from KoKo Shiseido Beauté· Jun 6, 2021
Your kind comment made my day, Kathia :) Thank you! Please call(or text) me anytime, I am just a phone call away. I wish you the best with your new home.
KoKo Shiseido they have very good customer services
By Elaine J.
Response from KoKo Shiseido Beauté· Mar 31, 2021
I appreciate so much, Elaine, for being our loyal customer, especially during this difficult time. You deserve the very best service from me anytime!
The workers at Koko Shiseido were extremely helpful and knowledgeable! They answered all my questions and followed up after I put in my order and was so kind—really excellent customer service!
By Christina D.
Response from KoKo Shiseido Beauté· Mar 28, 2021
Thank you for your kind comments and appreciate your support ! Be safe and take care 😊
KoKo Shiseido Beauté is the BEST in customer service, retail sales, and warehousing. They offer free shipping over $25, internet ordering, and you can use your rewards points from shopping there for discounts on your purchases. I highly recommend shopping at KoKo Shiseido Beauté for all your beauty needs. They have a great selection of Clé de Peau Beauté® and Shiseido® skincare, makeup, and beauty products.
By Jacob Akana J.
Response from KoKo Shiseido Beauté· Mar 9, 2021
Thank you so much for your support(always) and kind comments ! Stay safe and take care 😊
I would highly recommend supporting this local business. Tina was extremely helpful and friendly. They are most generous with the samples when you make a purchase. Wonderful product.
By Sara H.
Response from KoKo Shiseido Beauté· Mar 9, 2021
Thank you for your kind feedback and your support! Be safe and hope to see you soon 😊
Tina helped me to get what I want without any pressure to buy. I can get to know more about the product by using the samples Tina offers and it’s a great way to know what to purchase. The ease of ordering online or by text is personable and great customer service during Covid.
By Kathy L.
Response from KoKo Shiseido Beauté· Feb 6, 2021
Thank you for your support during COVID and your sweet comments!!! Stay safe 😊
This was the first time I ordered online i always go to the store I actually like that better but it was really easy Tina help me out by sending me an email with my order she was fast to get it out and received it 3 days later AWESOME !! Also gave me some SAMPLES TOO !! Thanks Tina for all your help I appreciate 💞
By Darlene M.
Response from KoKo Shiseido Beauté· Dec 4, 2020
Thank you so much for your kind comment !!! You’re so sweet 😉 take care and see you soon ^^
Fast delivery with surprising sample gifts
By Diana S.
Response from KoKo Shiseido Beauté· Dec 3, 2020
Thank you for your order and support !!!
