Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
184 reviews
KoKo Shiseido BeautéSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in 2003, KoKo Shiseido Beauté is an authorized retailer specializing in Shiseido and Clé de Peau Beauté skincare and makeup products. Renowned for exceptional customer service with 5-star reviews, their friendly and informative expert consultations, and customer-first happy shopping experience guide customers to achieve their desired beauty goals. Registered customers receive 5% cash credit for every purchase, in addition to free samples with every order, making KoKo Shiseido Beauté a trusted and preferred destination for Shiseido brands. It offers both convenient online and in-store shopping, with free shipping within the continental U.S. from its retail store in Torrance, California. First-time customers receive a 15% discount on their first purchase.
KoKo Shiseido Beauté (kokobeaute.com) has 184 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
Showing 178 reviews with 5 stars · Clear filters
Fast delivery, excellent packaging and several samples. First time ordering from KokoBeaute.com and I will definitely place more orders in the future.
By Jeanne P.
Response from KoKo Shiseido Beauté· Apr 23, 2022
Thank you! so much for your kind review, Jeanne 🙏 We'd love to hear your suggestions if there is anything at all we can do more and better as we continue to strive to provide the best customer service.
Best products, great experience
By Jennifer K.
Fast delivery! Even got several free samples.
By Jaci C.
Response from KoKo Shiseido Beauté· Apr 7, 2022
Thank you for your kind review! 🙏 I hope you'd like the samples I chose for you.😀
Tina was so helpful, knowledgeable and friendly. I get the best service every time I shop there.
By Valerie H.
Response from KoKo Shiseido Beauté· Apr 6, 2022
Thank you! Valerie for your review 🙏 It's always been my pleasure speaking with you 😍 - Tina
I just received my parcel from Koko Beaute! I get so excited when my Shiseido arrives in the mail makes it so easy! Big thanks to Tina my family and I love and trust going to them at Koko Beaute.
By Kym R.
Response from KoKo Shiseido Beauté· Mar 16, 2022
Even more I get excited when I get reviews like yours !!! I treat every online order just as if you had walked in my store, with courtesy and consideration. 🙏 Thank you !!! 😍
excellent service thank you
By Mary H.
Response from KoKo Shiseido Beauté· Dec 4, 2021
Thank you, Mary 🙏 Always a pleasure to serve your needs. Please also feel free to call me anytime for any questions or consultation.
Great customer service and fast shopping. I highly recommend!
By Yuna
Response from KoKo Shiseido Beauté· Nov 16, 2021
Thank you, Yuna 🙏 for your kind review!!! Always my pleasure to provide the best personalized service for KoKo customers.❤️
Make it handsome.. beautiful..so glowing skin..the best products.. great experience and recommended for all
By SarifRaden
Response from KoKo Shiseido Beauté· Nov 15, 2021
Thank you for your kind review !
