I have great experience all item is…
I have great experience all item is great
By Faye M.
Response from KoKo Shiseido Beauté· Apr 27, 2024
Thank you for your feedback! 🙏
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
184 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in 2003, KoKo Shiseido Beauté is an authorized retailer specializing in Shiseido and Clé de Peau Beauté skincare and makeup products. Renowned for exceptional customer service with 5-star reviews, their friendly and informative expert consultations, and customer-first happy shopping experience guide customers to achieve their desired beauty goals. Registered customers receive 5% cash credit for every purchase, in addition to free samples with every order, making KoKo Shiseido Beauté a trusted and preferred destination for Shiseido brands. It offers both convenient online and in-store shopping, with free shipping within the continental U.S. from its retail store in Torrance, California. First-time customers receive a 15% discount on their first purchase.
KoKo Shiseido Beauté (kokobeaute.com) has 184 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
Showing 178 reviews with 5 stars · Clear filters
I have great experience all item is great
By Faye M.
Response from KoKo Shiseido Beauté· Apr 27, 2024
Thank you for your feedback! 🙏
Great its very nice
By Liliya
Response from KoKo Shiseido Beauté· Apr 25, 2024
Thank you for your feedback 🙏
I always love going to my neighborhood Shiseido. Always treated like family and shown much patience and care.
By ROSEMARY G.
Response from KoKo Shiseido Beauté· Apr 10, 2024
Thank you, Rosemary, for your feedback. 🙏 We treat all our customers as we do friends and family. Sometimes, maybe even better. 😊 Please feel free to let me know anytime what we can do to get your 5-star review next time.
Attention to my needs and fulfilled my requests with knowledge and product
By Laura L.
Response from KoKo Shiseido Beauté· Apr 7, 2024
Thank you, Laura, for your feedback. 🙏 If there is anything to make your shopping experience better, please let us know. We are all ears! 😊
Great product
By Cherry ann Y.
customer service girl is very professional and patient. Order shipping is very fast.
By Lisa Z.
Response from KoKo Shiseido Beauté· Apr 2, 2024
Thank you for your feedback, Lisa 🙏 We are committed to providing exceptional service and it's rewarding to know we have met your expectations.
Tina is awesome.
By Claudia L.
Response from KoKo Shiseido Beauté· Mar 30, 2024
Thank you, Claudia, for your kind words! 🙏 You are awesome too! and I appreciate your loyalty as a customer for nearly six years. 😊🌟
Excellent service from Tina! Received merchandise fast. Thank you!
By REYES/CELESTE N.
Response from KoKo Shiseido Beauté· Mar 24, 2024
Thank you for your feedback, Emelita 🙏 Fast reply & fast delivery are just a part of our commitment to keep our customers happy. 😊