Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
184 reviews
KoKo Shiseido BeautéSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in 2003, KoKo Shiseido Beauté is an authorized retailer specializing in Shiseido and Clé de Peau Beauté skincare and makeup products. Renowned for exceptional customer service with 5-star reviews, their friendly and informative expert consultations, and customer-first happy shopping experience guide customers to achieve their desired beauty goals. Registered customers receive 5% cash credit for every purchase, in addition to free samples with every order, making KoKo Shiseido Beauté a trusted and preferred destination for Shiseido brands. It offers both convenient online and in-store shopping, with free shipping within the continental U.S. from its retail store in Torrance, California. First-time customers receive a 15% discount on their first purchase.
KoKo Shiseido Beauté (kokobeaute.com) has 184 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
Showing 178 reviews with 5 stars · Clear filters
Great service. The package came on time and it had extra samples as promised.
By ew
Response from KoKo Shiseido Beauté· May 31, 2024
Thank you for sharing your positive experience with KoKo, Elaine 🙏 We are grateful for having you as our customer for the past two decades! - Tina 💎🌹🍒
Ce sont des produits de très bonnes qualités
By Precilia Kenfack L.
Response from KoKo Shiseido Beauté· May 28, 2024
Merci pour votre avis 🙏 Nous garantissons leur qualité.
I am treated like valuable customer. Smiling face, cheerful voice, a pleasant experience.
By Patti L.
Response from KoKo Shiseido Beauté· May 23, 2024
Thank you, Patty, for your kind words.🙏 We love to chat and be friends with customers.😊 We are delighted that we could make your visit pleasant, and look forward to serving you again soon! 🌺🍹🍊
شركه جميله ونى من اشد المعجبين بمجال الشركه
By خالد ا.
Response from KoKo Shiseido Beauté· May 12, 2024
شكرًا لك، نحن ممتنون لدعمك. 😊
Great customer service👍
By Sabrina N.
Response from KoKo Shiseido Beauté· May 4, 2024
Thank you, Sabrina, for your feedback 🙏 Great customer service is our #1 priority💎, and we truly appreciate hearing from you about how we’re doing. 😊
Excellent customer service.
By Eileen A.
Response from KoKo Shiseido Beauté· May 4, 2024
Thank you for your feedback, Eileen 🙏 As we continue to improve, we appreciate your support and trust in us for the last 20 years! 🌸🌼🌹
The Shiseido products has help me maintain a healthy appearance to my aging skin. The recommendations of products and dabbing on my hand to feel how my skin reacts.
By Pat
Response from KoKo Shiseido Beauté· May 1, 2024
Thank you, Pat, for your feedback! 🙏 We are happy to hear that you are satisfied with our recommendations. 😊
The service is so customer oriented and very pleasant to visit the store. Makes feel very comfortable and brings happy virus. :)
By Lana S.
Response from KoKo Shiseido Beauté· Apr 29, 2024
Thank you, Lana, for sharing your positive experience! 😊 It’s wonderful to hear that our service is customer-oriented and that you feel comfortable visiting our store. We appreciate your feedback and hope to continue spreading the “happy virus” to all our customers! 🌟🛒
