Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
77 reviews
KoeeiSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
KOEEIShine Bright, Be UniqueKoeei was founded on a simple dream: to help everyone embrace their individuality and shine with confidence. Growing up in the United States, our founder believed that everyone has a unique light within them. Inspired by this belief, she created Koeei to design pieces that celebrate personal style and empower every individual to express their true brilliance. Every creation reflects our commitment to originality, confidence, and self-expression—helping you shine brightly in a sky full of stars.Crafted with Precision, Confidence Tailored Just for YouWe focus on the smallest details in our clothing, carefully studying women's forms and body shapes. We explore which fabrics and designs best complement taller figures while ensuring they feel confident and empowered.Designed with CareOur design studio is an innovative space where our team of creatives focus on creating pieces that make women feel and look incredible. With fits that accentuate all the right places, all while creating timeless pieces you'll keep in your wardrobe forever.
Koeei (koeei.com) has 77 customer reviews on The Fair Hearing, with an average rating of 1.0 out of 5.
Showing 76 reviews with 1 star · Clear filters
Placed order 25 April. Stated delivery within 8-12 working days. Despite several emails saying my order would be dispatched, still waiting nearly a Month later. They keep asking me to be patient while they work on my delivery. Not holding my breath for the quality of the garment. Appalling. Wish I’d read the reviews prior to ordering.
By Judith C.
I would put 0 if possible . The dress had a stain and although they answer the emails relatively fast they are not helpful answers. It met their quality standards apparently and they don’t do returns although the agreement says they do .
By Nafsika G.
Terrible, horrible returns policy do not purchase under any circumstances. I have reported to the ACCC
By Ellen H.
Scammers!!!! They claim to be high quality product! BS!!!! Plus their measurement is all off and they won’t accept returns! Do not waste your money!!!!!!! SCAM!
By Mary M.
Zeer slechte kwaliteit. Ze verkopen jurken die je kan vinden op SHEIN. De kwaliteit is slecht en terugsturen kan niet, want de kleding voldoet wel aan hun kwaliteit. Koop er niet!
By Robine R.
Absolute scam with an illegal 'returns' policy. Unfortunately, based on the other reviews I have read on here, I'm not the only one. Ordered a dress which unfortunately didn't fit. Tried to organise a return within the normal window and they claim they don't accept returns if items don't fit. Despite being an online company whereby there is no other option of trying the items on before buying?!! I've reported them to my credit card company and will report them for fraud as well. As detailed in other posts, there is just an automated response from their email address and it's no help whatsoever. Disgusting business who give a lot of other honest online sellers a bad name.
By Chloe
Billige Chinaware, die man nicht zurückschicken kann!
By Dana W.
What a scam online store - Dress received plus 2 pairs of earrings - what a horrible dress it was! Fabric was like plastic polyester, poorest quality, bad workmanship The earrings - one pair would not even fit a child's ears - who seels 1 cm hoop earrings? Requested for a refund immediately and took them 2 days to respond with an automated cut & paste reply to every customer who ask for a refund. Even SHEIN or CIDER has better quality and customer service. PLS report their site to Instagram and Facebook.
By Liz O.
