Knotty KnickersReviews of knottyknickers.co

Edit to add that since posting this review the company has twice tried to have my review removed and claim it’s not based on an actual transaction. Cheap sh!t. Arrived with three different sizes, one of the pairs had the side not properly sewn together so it couldn’t even sit on the body. The other two pairs were sewn unevenly so one side was bigger than the other. Dollar store has better quality and styles.

They are awful. They used to be great about 5 years ago.. now they cater to obese people only. They replaced the real models with random obese women.. the quality has completely diminished to nothing. Don’t waste money here.

I waited a month for my order. When I reached out to customer service I was told my street address was listed as "Avenue" instead of "Crescent", therefore I did not receive my package. (Street number, apartment number, city and postal code were all correct though!) They offered me a 20% discount to make up for it rather than attempting another delivery. Ridiculous.

I wanted to try these underwear because I like Woxers but they're expensive; these are affordable. When I wrote for sizing help, I got an unhelpful reply telling me to read the sizing chart . . . which gives waistband measurements in cm. As anyone who has ever worn underwear knows, waistband measurement is meaningless; what you want to know is how it fits people of a general size. Anyway, I tried, and ordered a set of three, which is two more than I wanted, but they only sell three-packs. The underpants were HUGE, and so cheap, I've seen nicer underpants in 12-packs in the $1 bin at Walmart. The fabric is thin and cheap (and looks it too), the seaming is unprofessional with little threads hanging off. I wrote to ask if I could return the two that were still in their packaging. They don't accept returns even on unopened product. (WHY?) But the rep offered me a store credit for the full amount, so I thought, oooookay, I'll at least try some in the right size. When that replacement order arrived, though, the size I had selected in the cart was not in the package: they'd sent some that were much too small for me. (I'd ordered M, but got XS.) When I wrote to ask if I could return these -- completely unopened btw, you can see the size on the packaging -- I again got the "we don't accept returns" policy. Even though I got sent the wrong product? I'm sorry, but if a company sends you something that's not what you ordered, they really just have to take it back and make it right. I am very sorry I wasted $34 trying this company, but with any luck, this review will help prevent another person from making the same mistake.

I recently made a purchase where I somehow ordered the wrong size. I mean like 4 sizes too small and they will not allow me to return them. They are unopened, sealed in the package with tags. I told them that I was going to never purchase from them again if they didn’t help me out somehow, their response was “ shrug”. I could understand if someone had tried them on but they are completely unopen ! Ridiculous terrible customer service. Also the underwear that I did order correctly is the worst quality u derwear ever. With no stretch to them. Very uncomfortable. No wonder they don’t accept returns.

The fabric is awful and they are sized wrong. I would never buy these again. I normally buy Woxers and take a size M (I wear a size 6 jeans, am 5'8" tall and weigh 130 lbs) and the KK that I got are so tight that my cat could wear them.

These ride up badly. They are cheaply made and there is no option to return them even brand new in the package (only tested one pair). I would look elsewhere.

I gifted a subscription to my daughter. She loved getting new panties every month and they seemed to be decent quality for the price, but the third month the panties stayed at the post office with postage required. We paid the difference to pick them up and I chalked it up to a simple error. However, the next month the same thing happened. I contacted customer service and sent pictures of the postage due notices. I was met with demand for further receipts and felt as if I was accused of dishonesty. We paid the extra postage and picked up both deliveries, but canceled the subscription due to poor customer service. We decided that o subscribe to Splendies instead and couldn’t be happier!