It's been a week and USPS has not…
It's been a week and USPS has not received my order. No delivery date. It appears after a week my order has not left yet. Concerning!
By Mike H.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
142 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
KNKG bags are for those driven by constant improvement – who train with purpose and pack with precision. We focus on what matters. What can be measured, tested, and improved. No trends. Just tough, functional, high-quality bags built to last.
KNKG (knkg.com) has 142 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 28 reviews with 1 star · Clear filters
It's been a week and USPS has not received my order. No delivery date. It appears after a week my order has not left yet. Concerning!
By Mike H.
Bought the CORE35 Duffel in 2022 and within the year the bag's stitches started to rip and tear. Reached out to customer service to make use of the advertised lifetime warranty to get the bag repaired. After emailing back and forth for days, the customer service refused to take in my bag for repair or replacement since they don’t send to Europe anymore due to a transition in the company. Nor did they take the effort to uphold their own promise of a lifetime repair. Instead, they offered a small refund for the inconvenience which wasn’t enough to cover the expense to get the bag repaired at a local atelier. Do not buy from this company. The quality is very bad, and they don’t uphold their own promises. Not customer-friendly at all.
By Eray
Item never arrived.
By Eric B.
8 Days from purchase and it still hasn't arrived: from CA to Portland, OR! USPS is still awaiting item from "shipping partner." To charge premium prices for products and then cut corners on shipping/delivery makes absolutely no sense and has unfortunately soured me on this brand.
By Isaac E.
Still waiting. Seems stupid to send out a review until I receive my order
By Shane W.
its been 8 days since i ordered and it says my order hasn't even shipped. i haven't received any updates.
By Nicholas L.
Ordered a bag. Got a tracking number and then watched my bag sit in NJ for a week. Still don’t have the bag
By Michael A.
The backpack is already falling apart after only a handful of uses. Very disappointed for how expensive it was, will not be recommending these products to anyone
By Braeden W.