Great customer support
Great customer support, quick and helpful. A great boutique to shop at!
By Shaders
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
578 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sneakers, apparel, shoes, boots, Ronnie Fieg, ASICS, Nike, Mercer Pant, Bleecker, Gel Lyte, adidas, Just Us, Filling Pieces, New Balance, Jordan, Kithstrike
KITH (kith.com) has 578 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
Showing 265 reviews with 5 stars · Clear filters
Great customer support, quick and helpful. A great boutique to shop at!
By Shaders
Absolutely amazing!!! Love the high end items at low cost. Been telling all my friends and family about it. Don't love the 2 item limit though. I do understand bc so many people will just purchase an resale for a ridiculous price, so the limit keeps things fair & I respect that.
By LT
Super responsive and prompt action to keep me informed while solving the issue at hand swiftly.
By Alexander B.
Really comprehensive and reactive customer experience team !
By COGLIATI JEAN H.
I made a mistake in ordering the wrong size on some Asics Kayano 14s that were final sale. I spoke to customer service and I think they understood it was an honest mistake and allowed me to return the item once the shoes comes in. When the order arrived, I realized that the shoe could fit my brother. Since his bday was coming up. I gave it as a gift. Even if I ended up keeping the purchase, I was glad to receive such personal service from Kith. Thank you Jas in customer service!
By Silvain A.
Company was understanding. They went above and beyond and made an exception for my circumstance.
By Marc
response time was almost instant. they were completely on top of it. answered my questions and explained the situation instantly.
By Harlan F.
Fast response People In the stores are great
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