Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
578 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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KITH (kith.com) has 578 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
Showing 265 reviews with 5 stars · Clear filters
The company took full accountability for the inconvenience, was very polite and understanding but most importantly they compensated me and made me feel appreciated as a customer. I will continue to buy from KITH in the future.
By Johnny D.
Natasha was great at answering my question so quickly.
By David C.
Easy to order, great variety of pieces, prompt customer service responses. Quality is top notch
By Rebecca R.
Quick response to my issue and my doubts were clarified.
By Rafa
My question was answered extremely fast on a holiday weekend great service.
By Manuel N.
Amazing customer service! They were so quick to answer! It was such an efficient, fast and easy return process! They checked in when I took to long to reply just to make sure everything was okay and taken care of! Genuinely appreciate it so much as great customer service is hard to come by these days!
By S K.
Kith is one of the best websites from which to make purchases. Once you place an order, you’re kept informed and updated on the purchase throughout the process. Not only that, if you have questions or concerns after purchasing, their customer service team is exceptional and responds to queries within 24 hrs, something a lot of companies fail to do. Their website is easy to navigate and they accept many forms of payment. I’ve always had a five star experience with this company.
By Classcteacher
The staff at the Chicago location is exceptional. I would recommend visiting them!
By Keith D.
