Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
236 reviews
KITBRIXSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
KitBrix. One Bag for All Sports. Organise and Protect.
KITBRIX (kitbrix.com) has 236 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 201 reviews with 5 stars · Clear filters
I called customer service to ask all sorts of questions particularly about sizing - so helpful, personable and went way beyond what you would expect. consequently when my things arrived they were a perfect fit. Everything that I had was really good quality and competitively priced
By Small
Response from KITBRIX· Sep 28, 2023
Thats amazing to hear, thank you for your kind review. We hope you enjoy using your Kitbrix!
Kitbrix bags are fantastic. Hard wearing, very durable and spacious. They can be used for various sport disciplines, and even as a weekend travel bag. I use one of my (2) bags as my daily work kitbag (I work for the Ambulance Service) and I can fit in everything I need for a shift (jacket, drinks bottle, flask, packed lunch, stethoscope and a few refrence books and other daily essentials for my role). The kitbrix company themselves are fantastic to deal with. I personally have received absoloutly fantastic customer service from Dawn. 👍 Would highly recommend kitbrix as a company, and would recommend purchasing from them. 5 🌟 all round.
By Oscar
Response from KITBRIX· Sep 28, 2023
Thank you so much for this glowing review, we are so pleased to hear it.
Great service prompt and efficient
By MS K.
Response from KITBRIX· Sep 28, 2023
Thank you for your kind review.
great customer service really helpful and able to talk to a person about my purchase. dawn and kelly really helplful and returned all my phone calls.thanks
By graham
Response from KITBRIX· Sep 28, 2023
Thank you for your kind review, we hope you enjoy using your Kitbrix purchase.
easy to order, fast delivery, great product
By acl
Response from KITBRIX· Sep 28, 2023
That's great to hear, thank you for your kind review.
Just the single most responsive company I have dealt with.
By Consumer
Response from KITBRIX· Sep 28, 2023
Thank you so much for your kind review, apologies our reply here is a little late.
Had to contact customer services over a small issue and to say they were helpful is an understatement!! By far the best customer service I have ever dealt with. Matter resolved immediately and without fuss. Brilliant company with great kit.
By Smoke E.
Response from KITBRIX· Aug 21, 2023
Thank you so much for your fantastic review, we do pride ourselves on response and resolution for our customers. Thanks again, we hope you continue to use your bags for many years to come
Great product, used for car emergency bag as recommended by Jon Gadget YouTube channel.
By Phil
Response from KITBRIX· Sep 28, 2023
Thank you so much for your kind review, we will be sure to check that out!
