KINTO USReviews of kinto.services

Very bad company. My car is written off . My insurance company has settled all accounts and payments almost a month back but Kinto has not yet paused my contract. It’s been almost a month and apparently all total loss claims are dependent on one lady in this company who is forever on leave and even when in office, my work is still pending even after multiple reminders and emails . I would give zero ratings if I could. Avoid at all costs.

VeryBad Lied

Dreadful communication and customer service Would not recommend this business to anyone

If you’re a rideshare driver, I highly advise against renting from Kinto. My experience was terrible, and their policies are deceitful and designed to take advantage of customers, especially rideshare drivers. I rented a car from Kinto for Uber, paying $442 for a week-long rental. Within just 48 hours, my tire blew out. Kinto claims to offer 24-hour roadside assistance, but when I contacted them for help, they refused to send assistance until I provided photos of the damaged tire. This happened in the middle of the night, on a dark and busy highway. Even after I sent multiple pictures, they kept giving me the runaround, delaying assistance until Texas Patrol thankfully stepped in to help. Their policy is full of loopholes. Kinto puts the burden of maintenance on drivers. When I returned the vehicle, they informed me they would place a $1,000 hold on my account to “investigate,” with the expectation that I would pay for the tire replacement. I drove the car for fewer than 12 hours for rideshare before the tire failed. Upon inspecting the car, it was clear that the tires and overall maintenance of the vehicle were poor. What’s worse is that Kinto never provided a clear breakdown of their policies before the rental. I didn’t receive an email or document detailing the terms. Their lack of transparency is alarming. After reading other reviews, I’ve learned that many customers have faced similar issues with poor vehicle maintenance and being charged for repairs that should have been Kinto’s responsibility. If you’ve experienced something similar, please contact me. I’m considering filing a class action lawsuit because it’s clear this company is scamming customers by renting out poorly maintained vehicles and pushing the maintenance costs onto drivers. Avoid Kinto at all costs if you’re a rideshare driver. Their practices are unfair, deceptive, and downright unsafe.

My son has to you use the scheme at his work and I can’t believe the total incompetence of kinto. He’s just trying to get his 2nd car now, again he filled everything in, went through autobid confirming yes. Then 4 weeks later sorry we can’t get the car. The last time he tried they never managed to get a car he ordered and after 18monthd he ended up taking over another car from someone who left the company. So Kinto have failed at both attempts.

I had a lease car with Kinto for 3 years. Everything went well until the end on of my contract. Before the inspection day, I went to a professional garage to make sure the car was intact. The car was inspected and I had a confirmation that everything was in good condition. I washed the car, I even put £10 petrol in the car. Surprisingly , the guy who came to inspect the car, mentioned stupid damage on the car that I had no clue about, he said the car was not up to the standard 🙄 . I never done a repair for the past 3 years on the car but he kept talking about poor repair to different places, I was so shocked about the lie. Then few days later I received a huge bill of £800 for poor repair and damage. I've sent an email to Kinto to complain about that but still haven't received a reply from them. I'm sorry to say this but Kinto is a Thief company. Avoid them!

i see a 10/10 review earlier this year wondering why the low scores,,,,, you've only been with them 6 months wait till you come to the end of the contract and get hammered for about £1500 for minor dints. and that's happened twice in the past few weeks. we will never use them ever again as its obviously a scam they are carrying out. be warned!!

Rubbish company to deal with. Take all of your information and will not cancel your membership. So what do they do with all of your private information. Better to go through an established car rental company that does not want so much information. Do dot use if you want to protect your personal details.