Replacement Chain for Gear Necklace
I got a gear necklace in 2014. I had the chain replaced previously with no issues but recently their customer service has become horrible. I leave messages to get information on trying to buy a new chain with no reply. I have attempted to get a reply at least 5 times so far with no luck even though their chat box says “Thanks for your message. We’ll be with you as soon as we can. If you prefer not to wait, we’ll follow up via the contact information you provided.” No response either way.
By Shell M.


