Kindful is easy to use
Kindful is easy to use, the staff are extraordinarily helpful, and they are constantly working to make the platform even better!
By Heather
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
137 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Kindful provides busy nonprofit employees with powerful software to help them organize their data and manage their donors better, so they can make a greater impact on the world.
Kindful (kindful.com) has 137 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
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Kindful is easy to use, the staff are extraordinarily helpful, and they are constantly working to make the platform even better!
By Heather
Easy to use, great customer service!
By Megan
We love the integrations and easily generated reports!
By Lindsey
We have been using kindle for almost two years now. The tool is wonderful and the customer service is friendly and helpful.
By Chris
Great way to keep track of our donors information and donations. Easy to use. When I call with questions, the support staff is very helpful.
By Lynn
Overall we love Kindful. Migration was not painful and it is simple to use. Yes, there are some tweaks and small things here and there that could definitely be better...but all things we can work around.
By Dustin
Kindful is a game changer for me. I came from a large nonprofit with 50+ employees and a clunky old CRM that took 5 of us to figure out how to pull data and reports! Now I’m with a small nonprofit and am the only stateside employee. Kindful is so user friendly I can pull my data quickly and efficiently. If I have have trouble or need a quick solution, I have someone from Kindful on the phone or email within the day. My organization is able to do more than we ever thought possible because of what kindful offers us!
By Sarah C.
the quick response time and customer service is is my favorite aspect of Kindful. They are always very timely in any request and followup to make sure your questions have been answered.
By Lisa