KeurigReviews of keurig.com

My water reservoir started leaking and I called keurig customer service ans they were amazing they are actually sending me a new reservoir no charge no shipping fees I will definitely be calling them for all my Keurig needs

My Keurig stopped functioning after 3 months. Costumer support was prompt to respond and understanding. After submitting the required information, I received a rejection notice. However the support staff patiently explained what was missing and showed me how to correct the issue. In no time I received a replacement. There was never a wait time when i called.

Unfortunately, the water reservoir for my Keurig K cup coffee maker was leaking. I contacted Keurig customer service, and was pleasantly surprised and how helpful the individual I spoke with was. Within a week, there was a new water reservoir at my front door. It's comforting to know that there are still companies that care about customer service.

I gave a bad review a few days ago regarding my replacement being shipped when only the shipping label had been printed. Well I must say, I’m impressed because I received the replacement Keurig today. I called them on 9/13 to left them know the Keurig stopped working and I received it tonight 9/16. I am happy. I will have my coffee ☕️ in the morning if all goes well either the replacement.

My Keurig machine broke so I went online to try to fix it. After watching many videos and trying everything, I called Keurig to ask for help - their number was very easy to find on their website, and there was also an online chat. This makes a HUGE difference as most companies lead users to "troubleshooting" web pages that are useless, and offer zero human contact. When I called, the woman I spoke to was super courteous, bright, apologetic, and helpful. She didn't need to ask too many questions, and quickly sent a replacement machine free of charge. This makes me know that when I buy a Keurig under warranty, they are quick to replace. I only wish I had gone to the Keurig site first when googling "Keurig machine broken", instead of wasting time watching amateur videos online to fix it. Keurig should own the SEO for these searches so people don't waste time watching amateur, old product videos with mounting frustration.

5 stars to this store! Good prices and discounts!

I love my Keurig. Its just me so brewing a whole pot of coffee isn't practical.