Kendra's BoutiqueReviews of kendrasboutique.com

They are the worst hair everrrrr you would think what the advertise is good hair but its soooo cheap n stink. I bought a 360 frontal as I finished creating my wig and put it on the whole frontal came apart. .... a waste of 170 ..... I called them and this girl said ..... they wont be able to refund me or do anything about it but give me 50% off my next purchase. 😡😡😡 girl I look like I want to order from you again. DO NOT ORDER FROM THEMMMMM

DO NOT BUY there hair smells like FEET and when u call customer service they tell u to wash it as if that isnt the first thing u do !! I'm a licensed cosmologists the hair quality is good but the foul smell makes the hair impossible to wear.

Horrible hair

I ordered three bundles (20",22",24") and a closure (18") of the body waves on Black Friday for the "great" discount they were having. They took my money but had canceled the order for no reason. On Monday, I called them and they told me they would put the money back into my account but I could no longer get the original Black Friday discount because it was now Monday. The lady on the phone was pretty rude but I rubbed it off and continued to purchase the hair because they were having a small deal on Cyber Monday. The hair came a week or two later but I did not have someone make it into a wig for a while. I kept the hair in its original packaging and it seemed like it was decent hair (nothing great, but not terrible), although it did smell bad. After a few months I had someone make it into a wig. I have been wearing this wig for less than a month and my final review of this hair is that it is TERRIBLE!!!! I paid over $350+ for hair that has matted, some grey hairs, is stiff, sheds like crazy, has all of these split ends, and is highly frizzy. Some other reviewer said they think the hair is synthetic and I could not agree more!! I thought I was crazy but it seems like they mixed synthetic hair with some real hair. This hair is complete trash and I really wanted to love it. The wave pattern is beautiful and the hair when done correctly looks beautiful. However, the beauty will only last a couple of hours and the hair will start to frizz and mat. Mind you, this is a WIG that I take off at night, when I swim or workout, so the wear and tear of this wig is not nearly as extensive as that of weave. I am so thankful I did not use this hair as weave because I can only imagine how raggedy it would be. WASTE OF MONEY, EFFORT, AND TIME!!! And on top of terrible quality, the customer service is trash!!!!! I really really wanted to love this hair but I work too hard for my money to be throwing it at a company that does not care about their customers or producing quality hair.

Initially placed an order with Kendras on Monday June 18(#148632). I got a notice back was cancelled due to fraud. Called Kendra's they said it was due to shipping to an address other than the billing(my billing goes to my PO Box and I was shipping to a physical address). Called my bank, they updated the address. On Tuesday, placed another order(#148755), got confirmation order being fulfilled, checked with the bank and they could see the authorization so I thought things were fine. On Wednesday morning, I called Kendras because I didn't have any shipping details and I paid for the express 2-3 day shipping. Very nice young lady explained at 10:15am the order was fine and I would have tracking by mid day they had just opened. WELL GUESS what...at 10:26am I get another email the order has been canceled due to fraud!! I called and spoke to another person in the fraud department who said now I needed to send over my drivers licences and place another order.... I have been loyal to this brand since 2014 and have sent so many ladies to their site to purchase hair, but it ends today! No hair and now I have to find another vendor last minute. Poor service, and lack of communication unacceptable when I am giving you $300+ dollars

I ordered off kendras boutique twice. The first time the platinum blonde closure & second the platinum blonde frontal, I would never reccomend this site to anyone! Both times the hair starting balding on top in less than a month very cheap quality, lace ripped easily and overall the hair shed lots. (And yes I ordered a second time although I wasnt completely satisfied the first, the idea behind that was I thought I was too harsh on the hair the first time around and would give it a second try because I did read lots of positive reviews online). In my opinion you're much better off spending your money elsewhere

Purchased 3 bundles of deep wave extensions from company on 4/13/2018 - Order # 13442. Total payment of $265. Hair was successfully delivered on 4/20. Hair was installed on Tues 4/24 within one day hair was tangled, matted, and hard. Hair does not appear human. Hair seems synthetic in nature. Contacted provider on Apr 30 and spoke to rep from company. Was told to purchase ORS curl refresher and leave in conditioner for maintenance of hair and this should make hair better. Not to mention none of this is listed on website. The only info listed on website is hair is "high maintenance". There is no reference to having to continually wash hair and apply supplies listed above every day. If this was listed on website, I would not have purchased hair. Nonetheless, I purchased all ingredients and used them as ordered. Hair continues to be matted, tangled, now shedding, and hard. Hair only looks human when soak and wet after washing. Contacted company on 5/7/2018 with updates and also explained to rep that even after completing all recommendations given the hair continues to be defective. The rep asked me to send pics. I sent pics and video of the hair. I repeatedly asked rep if the hair could be exchanged for some other hair. Rep told me the only thing she can do for me is give me $15 off my next purchase. This is not acceptable. I do not desire monetary compensation. I feel as if I have given away $265. This hair is not human and it is defective. I have been wearing weave all my life and also have lots of experience with hair companies. I have never been treated so unprofessionally in my life. This business came highly recommended. The people who work here lack integrity and professionalism. I would not ever purchase hair from this establishment again and I recommend you save your money as well.

They had a easter deal going on 3 bundles for 250.00. I ended up paying 290.00 for shipping and the longer the length the more it costs. That's not the problem.... The problem is I recieved a text message saying they canceled my order and refunded my money. They never explained why?? I just think its unprofessional to advertise a deal then cancel someone's order without an explanation. Never will be ordering hair from here!!!!!