Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
163 reviews
KELLY OBI NYSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We`re a US-based, black-owned, Fast Fashion brand all about hooking you up with unique, one-of-a-kind fashion pieces that`ll turn heads wherever you go. We`re an emerging brand in the women’s accessories and lifestyles space. With the call to ‘Be Extra’—Kelly Obi is all about letting your inner light shine through high quality and unique accessories that are sure to turn heads. As a fashion brand, we see individuality and uniqueness every day and champion this through the energy of our products. We bring to life any outfit, and is ready to elevate your style in more ways than one.
KELLY OBI NY (kellyobi.com) has 163 customer reviews on The Fair Hearing, with an average rating of 1.4 out of 5.
Showing 138 reviews with 1 star · Clear filters
Ordered a necklace from this store via the Shop app in late December, day before or after Christmas, I think, but today, early on the 28th, I get an email cancelling my order " at my request" (what????) and the store has disappeared from the Shop app. Mysterious....and infuriating.
By Donna S O'sin J.
The clothing that I ordered arrived 2mos after I ordered it. Everything is thin and cheap or does not fit. I requested a return per their policy on Dec 7, it is now Dec 27th. No one has helped me since. I had to file a claim with my bank to get my money back. Never again!!!! Don’t do it!
By Candice T.
I placed an order in October 2024. I’ve yet to receive it. Order has a status of not shipped. Sent several emails and no response. Most recent email was yesterday at which time I requested a refund. Still no answer
By Katina E.
I put in a order from nov 2. 3 items they were all pre-order and now its December the end of the month and going into january which will be 2 month and no items. This is very sad to see this as I thought this company was well supported instead. I just want my items this is really sad
By shawnna M.
I would give no stars, but I have to give one to post this review. I never received item. My email inquiries were the same response: they're backed up with e-mails and will respond in 2-3 days, with the same email response. I called the company, and the number always rings busy. They give a bad name to black-owed businesses. I reported them to the BBB, next to Google. I suggest those who left negative reviews do the same.
By A W.
I ordered 2 months ago and received nothing. Took my money and ran. Does not respond to emails. Total scam website. Do not shop there.
By Jennifer
I ordered two items on 11-2 and had to email them twice for an update in which I received excuses as to why my order wasn’t shipped. As of 12-17, no items were shipped and they refunded my order. This is sad! I’ve never experienced this before. Never Again!
By L. A.
Stay away !!! my merchandise did arrive finally but in no way did the sweater resemble the photo and it was the wrong colour. I have tried many timea to get a response as to how I might return it and had no answer, Lesson learned. I would give zero stars not one
By Deborah W.
