Very easy to place my order and my…
Very easy to place my order and my order came in super quick. Within a couple of days it was already delivered. Very happy with my product and experience.
By diana G.
Saturday, November 7, 2026 · Customer reviews of US businesses
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317 reviews
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We strive to provide excellent kitchen and bathroom appliances from top name brands.
Kitchen & Bath Authority (kbauthority.com) has 317 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
Showing 210 reviews with 5 stars · Clear filters
Very easy to place my order and my order came in super quick. Within a couple of days it was already delivered. Very happy with my product and experience.
By diana G.
Good prices, fast shipping, everything executed well.
By dk
Our designer and store was not able to get our selected faucet and stated it was back ordered only to find out we could not get it because it was discontinued. We saw KB authority had 3 in stock. The online inventory number seems accurate and we received the faucet very quickly, before the plumber came to install. Awesome turn around! Faucet works great!
By KCRe
The items I ordered were in perfect condition and the delivery was seamless and arrived quickly. Also, the prices were far better than anywhere else.
By Nina
Fast shipping, honest listings, great pricing and communication.
By Oscar W.
For those buying a Stylish 42" undermount 70/30 split bowl. Customer service says you need a 45" or larger sink base. This is partly correct. If you are installing in a Frameless cabinets a 42" frameless sink base will work. I know, I just installed one in my own kitchen. Interior cabinet space was 40 1/2", total bowl length 40". I had 1/4" to spare on either side of interior sink dimensions.
By Mike M.
My 5 year old Toto toilet lost the small plastic cover on the left side of the Washlet. It looked really unsightly in our newly remodeled bathroom and after a fruitless search I was about to give up and buy a whole new Washlet when I called KB Authority and spoke with Benjie. He listened patiently as I explained the issue and gave him the model number. He sent me a schematic and I was able to identify the missing part. He searched for the cover and discovered it was obsolete and out of stock with their vendors, but was able to order it and in a little over a week the part arrived and was a perfect fit. I really appreciate Benjie’s great customer service and highly recommended Kitchen & Bath Authority.
By Erin W.
I was in need of a replacement wand door and I was having a hard time finding it. I contacted KB Authority and they had it in my hands in three days after my order.
By David G.