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Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
428 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop our selection of engagement rings, wedding rings, diamonds, gemstones, metals, watches and more. Kay Jewelers carries a wide selection of looks, from classic to modern.
Kay Jewelers (kay.com) has 428 customer reviews on The Fair Hearing, with an average rating of 1.8 out of 5.
Showing 77 reviews with 5 stars · Clear filters
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By customer
Shipping has always been top notch and quality too.
By Ricardo M.
Good service
By Shanij
I mostly enjoyed the shopping experience from here.
By Gheska
My husband bought me my 10 anniversary ring set from Kay, like most young people when you first get married you cant always afford what you would like to buy your spouse. Boy did he make it up to me with a beautiful 3 ctw diamond wedding set!!!! I had it insured and it appraised almost 30% more than what he paid for it!! I love that they offer the diamond replacement guarantee with any diamond purchase. <3 my kay.com :)
By Candice Hillner J.