Got The wrong size
Got The wrong size, and was unsure if I could exchange it because it was on sale but Harvey helped me go through the process easily and shipped out my new lifting belt the day after.
By Ian F.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
488 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Born in 2022. At Katamu we build high-performance lifting gear. Our mission is simple: to fuel your growth, back your grit, and keep you lifting—physically, mentally, and for life
Katamu (katamu.co) has 488 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
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Got The wrong size, and was unsure if I could exchange it because it was on sale but Harvey helped me go through the process easily and shipped out my new lifting belt the day after.
By Ian F.
Great customer service, get answers in less then 24 hours, all questions answered and the team works with customers and respects the buyers!
By Sofiia K.
Lever buckle came slightly stripped very fast to help out will definitely be back
By Weston A.
Great gear. Better people. I purchased a kit all the gear works great. The sleeves were too big so I sent them back and the customer service has been great.
By Lucas
Phenomenal customer service! I swapped my belt for a smaller size with no issue. They also threw in a pair of wrist wraps and straps!
By Carlos C.
I ordered the Fall of Rome strength kit for my son. He was initially between on the knee sleeves so we went up and they ended up being big. I reached out to see if I could exchange just those and they were incredibly accommodating! Excellent customer service all around. Will be sticking with them when we need more gym accessories! The equipment is also top notch. The lifting belt is excellent quality as is everything else.
By Nikki
Excellent customer service
By jospeh C.
They have great products but most of all their customer support is top notch! I needed a size smaller on my lever belt and I contacted customer service at 1:10AM and got a response back at 1:21AM! If that ain’t top notch customer service I don’t know what is! Harvey responded quick and got me squared away on getting the right size! Thank you Harvey for the excellent service/support!
By Marc