Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
116 reviews
KaseyaSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Kaseya is the leading global provider of AI-powered cybersecurity and IT management software. Through its customer-centric approach and renowned support, Kaseya delivers best-in-breed technologies that empower organizations to seamlessly manage IT infrastructure, secure networks, backup critical data, manage service operations and grow their businesses. Kaseya offers a broad array of IT management solutions from industry-leading providers: audIT, ConnectBooster, Datto, Graphus, ID Agent, IT Glue, Kaseya, RapidFire Tools, RocketCyber, SaaS Alerts, Secure Payments, Spanning Cloud Apps, TruMethods, Unitrends and Vonahi. These innovative solutions fuel Kaseya’s IT Complete platform, which addresses the challenges of multifunctional IT professionals. IT Complete empowers them to centrally command hardware, software, security, data, compliance, operations and more from within a comprehensive, integrated, intelligent (AI utilization-optimized), and affordable platform. Headquartered in Miami, Florida, Kaseya is privately held with a global presence in more than a dozen countries.
Kaseya (kaseya.com) has 116 customer reviews on The Fair Hearing, with an average rating of 2.7 out of 5.
Showing 43 reviews with 5 stars · Clear filters
This was our 3rd Kaseya Connect and it never disappoints. We have been Kaseya partners for almost 3 years. Highly recommend!
By Annemarie G.
Response from Kaseya· May 4, 2026
Thank you for your continued support Annemarie! We’re honored to have you as a long-time partner and are glad each Connect continues to deliver value.
The training was an excellent use of my time. Kaseya Connect 2026 had a full itinerary.
By Mike F.
Response from Kaseya· May 4, 2026
Mike thank you for the feedback! It’s great to hear the training and full itinerary made the event a valuable use of your time. Thank you for being part of Connect 2026.
Great community and people
By Joel Z.
Response from Kaseya· May 4, 2026
Joel thank you for your review! We’re proud of the community we’ve built and are glad you felt that.
Great event!!! Learned lots and excited about the new announcements.
By Elana S.
Response from Kaseya· May 4, 2026
Hi Elana, we’re so glad you found the event valuable! It’s great to hear you learned a lot and are excited about the new announcements. Thank you for joining us.
Loved learning about my products
By Micheal O.
Response from Kaseya· May 4, 2026
Hi Micheal, we’re glad you enjoyed learning more about our products! Thank you for taking the time to share your experience.
Kaseya has been a true partner in our pursuit of achieving goals for both our organization and our clients.
By Jeff M.
Response from Kaseya· May 4, 2026
Hi Jeff, thank you for the partnership and kind words! We’re proud to support your goals and those of your clients. Looking forward to continued success together.
Friendly, helpful, and knowledgeable staff. A not to work with
By Bob T.
Response from Kaseya· Apr 29, 2026
Hi Bob, thank you for sharing your review. We’re glad to hear our team’s knowledge and support resonated with you.
The integrations within their suite of products. Allows our staff to be more efficient.
By Matt D.
Response from Kaseya· Apr 29, 2026
Thank you for sharing your review Matt! We’re continuously adding new features and integrations that matter most to our partners, and it’s great to see that resonate.
