great customer service
great customer service - knowledgeable, but no pressure.
By Michael
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
330 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1937, we have specialized in helping our clients restore the balance of their natural bodies through healthy feet. We carry a wide selection of fashionable, comfortable shoes and orthotics for both women and men.
karavelshoes.com (karavelshoes.com) has 330 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 297 reviews with 5 stars · Clear filters
great customer service - knowledgeable, but no pressure.
By Michael
Fast service and accurate. Just perfect.
By Valeria M.
It was easy to order and no shipping costs. The shoes arrived in two days! Perfect!!!!
By LINDA W.
Karavel is my favorite shoe store ever!!! They have the best sales. The staff know about feet and are great at fitting me and my husband. The shoes are great quality. Last a very long time.
By Rebecca S.
Excellent service and high quality shoes delivered on time.
By Anita B.
Spacious store with great variety of shoes for men and women. Excellent customer fitting and service. Online shopping and either store pickup or ship is easy.
By Ms. M.
This was my second order of Mephistos within a week. Once I received the first order, I knew I needed to get the other colors! As always, Karavel didn't disappoint! Great service, super quick shipping, quality product! It is so nice that there is a company that meets expectations- in service and quality!
By DuAnn P.
Greeted when I walked up to the counter. Purchased items were brought up to the counter quickly. Staff is always very friendly.
By CATHY L.