Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
799 reviews
KapitusSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Kapitus, our mission is to empower every business to succeed by providing the best financing options – when they need it and how they need it. Whether we are working with a business directly or through a strategic partner, we will work diligently to provide the most convenient, cost- effective and appropriate financing solution for a business’s needs. We promise to keep the best interests of our clients at the center of the financing process by operating with transparency, fairness, and integrity. We will continue to empower small businesses by making educated financial decisions, as we have since our inception in 2006.
Kapitus (kapitus.com) has 799 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 63 reviews with 1 star · Clear filters
Huge waste of time
By Kim L.
Response from Kapitus· Feb 27, 2018
Hi Kim, we're sorry for the delay in response and for your experience. Please send details of your experience to [email protected] so we can have someone get in touch with you.
these guys prey on people that need cash quick and you're screwed before you realize it. these guys tell you this: "Thanks for taking the time to speak with me! Please find my application attached. As per our conversation, we are the direct lender of capital (no middle man, no hidden fees) and would love an opportunity to show you some terms on 10k-20k " then turn around and market you out other lenders - they rush you through the process so you're signed or not before you realize it. i declined their exorbitant fees which they try to explain isn't interest rate based. the worst part is i'm now inundated with people offering me financing saying they receive my information from a 'partner' my warning signs; guys were very anxious to get me to sign -means they're focused on their sales quota, not our needs. they operate under several names - said they were in nyc - but then bbb lists them out of DC, so who knows where they are. i do know they haven't returned my calls now that i called them about reselling my personal information. find a reputable company, operating under 1 name with decent reviews cause it's not these guys *uodate, these guys killed my credit score w 7 hard inquiries I never authorized.
By Mike R.
Response from Kapitus· Feb 27, 2018
Hi Mike, we apologize for the delay in following up with you and for your experience. If you would still like to talk to someone, please email [email protected] with a description of the situation so that we can address your concerns.
Beware of this Scam company Strategic Funding !!! They set me up through different company start taking money from my account without sending me any contract and legal documents. I tried to get my information and find out what's going on and they never respond until I put a stop payment on them and then they contact me I found out they deposited $14200 to my account start taking daily payment $170 plus they took over $1500 on the initial fee plus over $6000 interest for 6 months and then they set me up with $5000 default fee because I block them from my account asking to pay $14,400.00 in the top of $10,000.00 money I already pay them. I will take these guys to curt and teach them how to engage in good faith business and not screwing and stealing poor people who don't know they scammy system by fault advertising and doing business in United States of America. Do not get involved with this scam people.
By H R.
I was bounced around as if I was buying a used car, ignored for days. Then more reps called wanting to earn my business (3 to be exact, i guess they are not communicating with each-other) and then hit with a funding scheme that is one of the worst I have ever heard about - 46% interest and a payback schedule of 80 days. The loan was "loan package that you qualified for based on the health of your business" So good health or bad health? Either way, how does this possibly help my small business? The whole experience has been unprofessional. Not recommended.
By Mark L.
Funds not deposited in a timely manner and when queried, no one at Strategic had a competent answer. The non funding of the account with money that was earned by the business, but manipulated by Strategic caused overdrafts and then a wire transfer from Strategic to rectify the situation. The fees for those transactions have yet to be reimbursed by Strategic.
By ACE
Response from Kapitus· May 15, 2017
Hello Ace, We are so sorry to hear about your experience. Could we have a telephone number to best reach you, so that a customer service representative may get in contact with you and address your concerns?
Horrible customer service. Did not meet any promises. Constantly changed the groundrules.
By Stephen
Response from Kapitus· Dec 12, 2016
Hi Stephen. I'm so sorry to hear you had a negative experience with us. Would you mind giving specific examples of how we didn't meet your needs? I could also have someone reach out to speak about this further if you prefer.
Negative esperience
By Yovanny
Response from Kapitus· Jun 23, 2016
Hi Yovanny! I'm sorry to hear this. Would you be able to tell me specifics about your experience so that we may provide you with better service in the future? If you'd like, we could also have a customer service representative reach out to speak further.
