Just Right Pet FoodReviews of justrightpetfood.com

Response from Just Right Pet Food· Jan 4, 2022

Hi Sandra. We apologize, we're having trouble finding that email from you. We absolutely use real meat always. We also sometimes use chicken by-products, which are nutrient-rich organ meats and how we guarantee our natural source of glucosamine in our formulations.  Organ meats like the liver, spleen and heart are a greater source of essential nutrients like vitamins, minerals and protein, than regular muscle meat. We also have recipes without that ingredient if you prefer. Almost all of our raw ingredients and vitamins and minerals come from right here in the States. Happy to answer any other sourcing questions you have if you'd like to send us a note to [email protected].

Response from Just Right Pet Food· Oct 4, 2021

Hi Liz, we responded to your email complaint as well. Thank you for the review. We apologize. It is never our intention to mislead our customers on our processing and shipping time. Orders are hand-blended and custom packed on the next business day after the order is placed. A personalized blend ordered on Friday will not leave with UPS until EOD Monday. It is typical for UPS Ground to take an additional 3-5 business days, which is what we share with our customers.

Response from Just Right Pet Food· Sep 28, 2021

Hi Jay, we replied to your email as well. Because we make our food in small batches, colors can be slightly different. This can be due to our raw ingredients and the cooking process. Your most recent order was the grain-free beef recipe you helped us formulate. We have a very sophisticated scanning process for mixing our personalized kibble to make sure the exact components and proportions are selected. Happy to send you another beef order, if you'd like.