Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
33 reviews
JustHost.AsiaSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
JustHost.Asia is a web hosting company that delivers high-speed, affordable, and reliable hosting with 45 server locations worldwide. All plans include NVMe storage, unlimited traffic, free SSL, IPv4/IPv6, DDoS protection, root access, easy-to-use control panels, 24/7 support, GPU-powered options, and optimized CN2 connectivity for fast access from mainland China. VPS plans start at just $2.25/month.
JustHost.Asia (justhost.asia) has 33 customer reviews on The Fair Hearing, with an average rating of 2.3 out of 5.
Showing 19 reviews with 1 star · Clear filters
Ну начну с "мелочи": 1) очень тормознутые сервера, 2) установка ОС занимает больше часа, 3) за 2 недели +- сервер падал 2 раза, 4) техподдержка вообще в какой-то прострации, то есть, оперативно решить вопрос, не получится.
By Андрей
JustHost is a scam. After requesting a refund for their low-quality VPS, they sent me a fake transaction hash as proof of payment. The hilarious part? The transaction they used as "proof" happened BEFORE I even purchased the service. They literally tried to use a time-traveling logic to steal my money. When I pointed this out, they stopped replying and closed all my tickets. Total fraud. Zero integrity. Do not give them a single cent.
By axel
More than 24 hours to reinstall server. Server down every weekend for 24+ hours. Support replaced with AI bot with pointless advices, not recomended.
By Alex T.
I rented a VPS from JustHost.Asia hoping for cheap and decent performance, but the support experience has been the worst I've ever seen. Their live chat is just a very weak bot that doesn't help at all. I gave it my server's IP, and it spent ages denying that the IP even belongs to them, insisting they have nothing to do with it. Only after I sent a screenshot from my personal account did it finally admit "oh yes, this is ours." Ridiculous. On March 2, 2026, there was a complete outage — everything went down: servers, control panel, the works. No status page, no updates, nothing. I sent multiple messages in chat and tickets, but they completely ignored me for 15 straight hours. No acknowledgment, no ETA, no explanation. Just silence. If you're planning to run anything that needs reliable uptime and quick help when things break — stay away. What you get here is constant stress, headaches, and support that's basically non-existent. I've never encountered anything this bad elsewhere. Avoid for anything serious.
By nikita L.
really cheap, really unstable constantly having hiccups, disconnects or unavailability for hours I really regret buying one-year subscription on justhost.asia dont recommend
By Artem S.
Response from JustHost.Asia· Jan 13, 2026
Hello. Thank you for sharing your experience – we sincerely apologize for the negative experience you had using JustHost.Asia's VPS. We understand how critical service stability is, especially with long-term subscriptions, and we regret that you experienced frequent outages and connection drops. We are constantly working to improve our infrastructure and have already taken steps to increase stability on several platforms. It's important for us to understand your specific situation, so we would appreciate it if you contact our support team with your server and the period of the issue – this will help us conduct a detailed analysis and offer a solution. Thank you for your feedback. Even critical reviews help us improve.
I bought 10 VPS servers. None of them are connecting and they're giving me a 305 error. I've tried changing the location, changing the IP, and reinstalling the server. Nothing is working! I've written to the support team about them selling a non-functional product, but there's still no result. I'm giving the service a 1-star rating!
By Albert K.
Response from JustHost.Asia· Oct 9, 2025
Dear client, I sincerely apologize for the extremely negative experience you received while purchasing our services. As a technical support manager, I deeply regret that purchasing 10 VPS servers resulted in disappointment and significant inconvenience for you. This is an absolutely unacceptable level of quality, and we take full responsibility for the current situation. We take your feedback seriously, especially the information that none of the 10 servers worked and produced a 305 error, despite all your attempts to solve the problem (changing location, IP and reinstallation). The problem you describe is not typical for our infrastructure. We need your help for an immediate and detailed investigation. What is needed for a quick solution: Please create a new request to our technical support service, indicating in the subject line "Feedback: Personal control of the technical support manager." I will personally take control of your request to ensure that the root cause of the problem is quickly and effectively eliminated, as well as oversee the testing and configuration of your servers. Our compensation: We understand that you have lost time and faced stress. As an apology and compensation for this situation, I am ready to prepare an individual offer for you as soon as we successfully resolve the problem with your VPS. Please contact us so that we can begin to resolve this issue immediately. We really appreciate that you took the time to let us know about the problem, and we will do everything we can to restore your trust.
The support service takes a very, very long time to respond. Response time 48 hours Sometimes off-topic. I'm disappointed. The server is not even pingable, but they asked for an additional 48 hours on top of the previous 48 hours to fix the problem.
By Vladimir
Response from JustHost.Asia· Oct 9, 2025
Dear client, I, the Technical Support Manager, offer you my sincerest apologies for the extremely unsatisfactory experience and frustration caused by the long waits and substandard responses. A situation where you are waiting for a decision on a non-responsive server, and in response you receive a request for an additional 48 hours, is absolutely unacceptable. You are absolutely right in your criticism. Our regulations set a response time of up to 48 hours as the maximum limit, which applies only in cases of increased or critical load on the support service. As a rule, we respond and help resolve issues much more quickly. Additional time may only be required in rare cases where the request is unusual and requires an in-depth investigation of our infrastructure. Your case certainly should have been processed out of turn and I understand why you are disappointed. I invite you to direct contact for an immediate solution. I will immediately intervene in the situation. Please create a new technical support request from your personal account. In the subject line of the letter, please indicate: “For the Head of TP: Urgent decision on the server.” I will personally take control of your issue to ensure that it is resolved as a priority and as quickly as possible by senior specialists. We will promptly find and eliminate the reason why your server is not responding. Compensation for poor quality of service. Your time and trust are our main value. As an apology for the delays and poor quality of service, after your server is fully operational, I will definitely prepare an individual compensation offer for you. Contact me so we can immediately begin working on your request.
кроме цены нет нечего. техподдержка полный ноль. если сервер упал бот предлагает только переустановить сменить локацию и все это идет потеря информации. Буду переводить серверы другому хостеру а тут наверное можно использовать для впн. Надежность просто - 100.
By Zaven K.
Response from JustHost.Asia· Oct 13, 2025
Здравствуйте! Спасибо, что поделились своим мнением. Нам очень жаль, что вы столкнулись с такими трудностями и остались недовольны работой поддержки. Это не тот опыт, который мы хотим давать клиентам. Пожалуйста, напишите нам в поддержку с деталями вашей ситуации — мы постараемся разобраться и помочь, чтобы восстановить данные и улучшить ваш опыт работы с сервисом.
