Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
715 reviews
JustCall.ioSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
JustCall: The All-in-One Business Communication PlatformConnect with prospects and customers across voice, SMS, email, and WhatsApp. Automate workflows with 100+ integrations and AI magic, and watch your business grow on autopilot. Trusted by 6,000+ businesses globally, JustCall equips customer-facing teams to deliver flawless customer interactions fueled by real-time and post-call AI insights.Sign up and get a 14-day free trial.JustCall offers a robust set of features designed to streamline your communication and enhance productivity. With JustCall, you can seamlessly manage inbound and outbound calls, send and receive SMS and MMS messages, and take advantage of a variety of sales dialer options, including auto, predictive, and power dialers. Boost your efficiency with SMS workflows and bots, create multi-level interactive voice response (IVR) systems, and receive real-time assistance for your agents. The platform also includes AI-powered SMS Copilot, coaching, sentiment analysis, and call scoring to improve your customer interactions. Keep a close eye on performance with live call monitoring and ensure smooth call distribution with automatic call distribution (ACD). Plus, JustCall offers extensive CRM integrations and provides business phone numbers in over 70 countries to support your global communication needs.
JustCall.io (justcall.io) has 715 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 535 reviews with 5 stars · Clear filters
Great help in troubleshooting
By Mary A.
Response from JustCall.io· Nov 21, 2023
Hi Mary, We were thrilled to receive your kind words about our troubleshooting assistance. If you need further assistance or have any questions, please don't hesitate to contact us at [email protected]. Thank you for choosing JustCall and for taking the time to share your positive experience. Best regards, The JustCall Team
Awesome customer service. Almeen is the guy that will make all your problems disappear. Especially related to verifying phone numbers. I've had a great experience working with Justcall
By customer
Response from JustCall.io· Nov 13, 2023
Hi there! We are thrilled to hear that you had a great experience with us, and we truly appreciate your kind words. Almeen is indeed a valuable member of our team, and we are delighted to hear that he was able to assist you effectively with phone number verifications. If you have any further questions or require assistance in the future, please do not hesitate to contact us. Thank you again for choosing JustCall! Best regards, The JustCall Team
I had an outstanding customer support experience with Almeen from JustCall. He not only promptly resolved my issues with the 10DLC campaign but also took the extra step to guide and teach me. Almeen's expertise and patient guidance in setting up a Google Meet call to explain the process of forwarding calls to a different team member were invaluable. His exceptional communication skills, dedication, and willingness to ensure I fully understood the solutions left me thoroughly impressed. Almeen's support was not only problem-solving but also an excellent teaching experience, instilling confidence in my ability to manage similar issues in the future. I highly recommend JustCall's customer support, with Almeen as an exemplary representative.
By Diana R.
Great experience and knowledgeable staff. Thanks for the help
By Peter M.
Response from JustCall.io· Oct 25, 2023
Hi Peter, Thank you for your feedback! We are thrilled to hear that you had a great experience with our team. If you have any questions or need more help, please do not hesitate to contact us. We are always here to help. Thank you for choosing us and for taking the time to share your feedback. Best regards, The JustCall team
Amazing support from these guys always on hand to help when I need it and very knowledgeable
By Danny
Response from JustCall.io· Oct 25, 2023
Hi Danny, We're truly grateful for your kind words, and we're delighted to hear that you've had a positive experience with our team. If you ever need assistance or have questions, please don't hesitate to reach out. We're always here to help. Thank you for choosing us and for taking the time to share your feedback. Best regards, The JustCall team
Our company missed out on the requirement for 10LC registration. We started the process late and it was tedious with the application as we got some submissions wrong, but the JustCall team was patient and very willing to help with the matter, every step every way. What should have been many weeks to resolve/ approve took about a week or less than 2 to finally complete. Appreciate everyone's help on this, namely Almeen, Lavanya, Namita (sorry if I missed out some names).
By Pearlie W.
Response from JustCall.io· Oct 16, 2023
Hi Pearlie! Thank you for sharing your positive experience with our team. Your feedback means the world to us. We understand registering for 10LC can be challenging, but we're glad our team made it smooth for you. Your appreciation for Almeen, Lavanya, Namita, and others who contributed to your success is heartwarming. We'll make sure that your commendation reaches them. Please don't hesitate to reach out if you have any questions or need help. We're here to support you and ensure your experience with JustCall remains excellent. Once again, thank you for choosing JustCall, and we look forward to continuing to be your trusted partner in your business endeavours. Best regards, The JustCall team
It was great experience setting up my account. Especially Shehzeen helped me create my account even though there was a technical glitch. I would love to recommend Justcall.io to others
By Abdul V.
Response from JustCall.io· Oct 13, 2023
Dear Abdul, We are delighted to hear that you had a great experience setting up your account with us. Your positive feedback is highly appreciated, and we thank you for recommending JustCall to others. Our team is committed to providing top-notch service and support to ensure a seamless experience. If you have any questions or need help, please do not hesitate to contact us. We are always here to help you. Thank you for choosing JustCall. We are excited to continue serving you. Best regards, The JustCall team
It was my first time asking for assistance with the 10 DLC registration and Almeen gave me a step by step instruction via chat and email. I was not even expecting a response but to be able to talk to someone feels great. I got confused with what to fill out and even sent the rep a screenshot of what I was talking about. Thankful for the assistance.
By Anni Vi A.
Response from JustCall.io· Oct 13, 2023
Dear Anni, Thank you for your positive feedback about your experience with our customer service team. We're thrilled to hear that Almeen was able to assist you with the registration of 10 DLC via chat and email. Please don't hesitate to reach out if you have additional questions or need further help. We're always here to help and ensure your experience with us is great. Thank you for choosing our services and for your kind feedback. Best regards, The JustCall team
