Great Customer Service!
Great Customer Service!
By Jen A.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
805 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop TrampolinesShop Accessories Contact Us Find us on Facebook Find us on Instagram About Jumpflex Jumpflex Trampolines is on a mission to keep the world happy, healthy and bouncy. Jumpflex sells high-quality trampolines and fun accessories in the USA, United Kingdom, New Zealand, Australia and Canada that help families develop, grow and connect through outdoor play.Play for life!
Jumpflex Trampolines (jumpflex.com) has 805 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 709 reviews with 5 stars · Clear filters
Great Customer Service!
By Jen A.
Some of the nuts and bolts on the safety poles loosen over time. I lost some nuts and washers to the lawn like this. Replacement hardware pack arrived within days free of charge.
By MATTHEW T.
High quality product and EXCELLENT customer service!
By Dan B.
Net was replaced quickly under warranty after sending pictures. Thanks Jumpflex!
By Spencer
So far my kids love it, great quality and looks amazing
By Carla S.
Bought a replacement net and it had a defect. Contacted Jumpflex and they immediately sent me a replacement. Great service and easy to work with. This trampoline has held up well. I'm impressed with all the use this received especially during COVID.
By customer
Great product from a great company.
By Jagadesh G.
Very helpful customer service. Fast shipping.
By Jana T.