Jumpflex is amazing and has outstanding…
Jumpflex is amazing and has outstanding customer service! They have helped me so much. I appreciate them. They definitely support their product.
By Amber L.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
805 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop TrampolinesShop Accessories Contact Us Find us on Facebook Find us on Instagram About Jumpflex Jumpflex Trampolines is on a mission to keep the world happy, healthy and bouncy. Jumpflex sells high-quality trampolines and fun accessories in the USA, United Kingdom, New Zealand, Australia and Canada that help families develop, grow and connect through outdoor play.Play for life!
Jumpflex Trampolines (jumpflex.com) has 805 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 709 reviews with 5 stars · Clear filters
Jumpflex is amazing and has outstanding customer service! They have helped me so much. I appreciate them. They definitely support their product.
By Amber L.
The grandkids have had their jump flex since June and love it!!! I purchased the basketball hoop, which they will be getting for Christmas. Am sure they will love it!
By Joye J.
Best Christmas present ever
By Katherine V.
Excellent Product. Ease in ordering. Shipped and arrived fast. Kept us informed all the way from order to delivery. Held up in strong winds. Kid’s love it!
By Barbara H.
I bought the trampoline few years back it is excellent with safety measures Hurricane Ida knocked it down we had to replace with same trampoline for safety reason. Safety is priority for kids
By Sossi M.
Response from Jumpflex Trampolines· Dec 20, 2021
Hi Sossi, Thank you for your review regarding our trampoline safety measures. Safety is a huge priority for us also. I'm sorry to hear about Hurricane Ida. I hope you and your family are safe and doing well. Warm Regards Sovann
This has been a great trampoline! Very sturdy and is amazing for teens and young adults. Jump flex has been very responsive, and has a great warranty. You can’t go wrong with this trampoline.
By Shannon G.
Response from Jumpflex Trampolines· Dec 16, 2021
Hi Shannon, Thanks for leaving such an awesome review. If you come across any issues at all, please don't hesitate to send an email to [email protected]. Happy holidays. Savuth Jumpflex team
This is a great trampoline! Well worth the money. I especially like how the net is tighter than others so it actually "catches" the kids and keeps them in the jump mat area.
By Janea S.
Response from Jumpflex Trampolines· Dec 16, 2021
Hi Janea, Thanks for taking the time to leave us a review. We hope your family enjoys their new trampoline! If you come across any issues, please don't hesitate to email us at [email protected]. Happy holidays. Kind regards, Savuth Jumpflex team
Fairly easy assembly, most of which I was able to do myself. Strong materials enable my entire family to enjoy the trampoline. Had two damaged components from shipping, and company sent out replacements within 1 day. Great experience so far
By Cale
Response from Jumpflex Trampolines· Dec 15, 2021
Hi Cale, Thank you for your awesome review! Very glad to hear the family is enjoying the trampoline. Thank you for being a part of of JumpFlex™ 😊 Warm regards, Weslee customer service representative