What a great company
What a great company, great product, great service. I highly recommend
By Lisa W.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
805 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop TrampolinesShop Accessories Contact Us Find us on Facebook Find us on Instagram About Jumpflex Jumpflex Trampolines is on a mission to keep the world happy, healthy and bouncy. Jumpflex sells high-quality trampolines and fun accessories in the USA, United Kingdom, New Zealand, Australia and Canada that help families develop, grow and connect through outdoor play.Play for life!
Jumpflex Trampolines (jumpflex.com) has 805 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
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What a great company, great product, great service. I highly recommend
By Lisa W.
Trampoline was missing a few pieces, some spacers broke during assembly, and the strap on one sleeve was detached and frayed. Replacement parts were sent out with no fuss. Great customer service. Family/friends have been enjoying it.
By MJ C.
After three years of constant use, out net had torn. Jumpflex replaced it, free of charge. The company was very easy to work with and we LOVE our trampoline!!!
By Charlie F.
The fabric at the top of the net's zipper was separating. I emailed about how I could fix it. I got no help for repair. However, what I did get was a whole new net!!! I was told there's a lifetime warranty. 100+ temps have prevented me from installing this far. I love Jumpflex!
By Kathy
The price of the trampoline is worth every bit, because of the warranty. Kids and dogs play hard with everything, but Jumpflex was super responsive and got replacement parts out the next day!
By Megan
Our zipper broke on our net and it was really easy to contact jump flex and get a replacement. Really appreciate them!
By Ryan M.
The trampoline is amazing my girls love it!! Your customer service team is wonderful they make things so easy! We are very happy!
By Nihal T.
Even with a couple delays I still received my shade fairly quick. The staff stayed in touch with me to make sure I knew I was not forgotten. They were super helpful. I will shop again and recommend them to everyone!!
By Heather C.