Great customer service!
The net tore after 2 years and you sent me a brand new one! Greatly appreciate it!
By Eric J.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
805 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop TrampolinesShop Accessories Contact Us Find us on Facebook Find us on Instagram About Jumpflex Jumpflex Trampolines is on a mission to keep the world happy, healthy and bouncy. Jumpflex sells high-quality trampolines and fun accessories in the USA, United Kingdom, New Zealand, Australia and Canada that help families develop, grow and connect through outdoor play.Play for life!
Jumpflex Trampolines (jumpflex.com) has 805 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 709 reviews with 5 stars · Clear filters
The net tore after 2 years and you sent me a brand new one! Greatly appreciate it!
By Eric J.
Experience was great. Every time I called customer service I received information, with delays and much more. Wes, help me so much with my warranty and he sure I had the correct parts ordered.
By LaTonya
Great customer service!
By Colette
They are a great company. Our kids love our trampoline!! Very good customer service. I’m so happy we purchased from them.
By markus
We bought a 15’ trampoline and a bit of wear and tear happened from use and such, they QUICKLY replaced the ripped pad with NO question! It was at our front door within 36hrs.!! They’re absolutely amazing!!!!
By Kristin W.
Amazing Customer Service! JumpFlex and their quality products and customer service is the reason we purchased our trampoline! Our family 100% would recommend them to anyone who is interested in adding more fun to their backyard! :)
By Ashley A.
Great trampoline. Perfect amount of bounce. It’s held up well for a year. Needed a new safety net and warranty was simple to deal with and quick to respond. Thank you! We love our jumpflex!!!
By Esther
Shipping was fast. Product is well built and backed with a great warranty.
By Terrence J.