Great support experience with Jumbo
Great support experience with Jumbo! Prompt response to your questions and answers to your query. 👍
By NordVPN C.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
506 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Free Identity Theft Insurance up to $1,000,000 in less than 30 seconds.
JUMBO (jumboprivacy.com) has 506 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
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Great support experience with Jumbo! Prompt response to your questions and answers to your query. 👍
By NordVPN C.
I've installed jumbo since almost day one of its life. It's intuitive, highly effective. It blocks all Google, Amazon etc tracking in a matter of seconds. 2121 Atelier Inc has taken back privacy to everyone. Great job there, can stay without it
By Stefano F.
Jumbo is a security option that feels like a long earned sigh! They’re always immediately available to help with any questions I may have. I’ve been with Jumbo for a couple of years. They work to keep my information secure and I don’t need to concern myself with identity theft! I can not recommend them enough. You’ll be just a number at the big security companies… at Jumbo, your family!!!
By Tammy Y.
Very polite & friendly support. Overall app is very useful
By Алексей М.
Issac and Christina were both quick in responding and reassuring. Issac explained the silver level that is randomly awarded, when I worried about subscription fees. I was very greatful. Christina, unfortunately, had a tougher problem to crack: I deleted a couple of something (?) and Jumbo couldn’t fix Facebook and Messenger: NOT HER FAULT! I deleted and re-installed Jumbo (Here’s hoping I didn’t make matters worse! 😔) Kale, Edmonton, Alberta 🇨🇦
By Kale H.
The time and help was awesome thank you all for all the help 💜 they work very hard there
By Corkie M.
Prompt response to my question. Very clear with the answer. I appreciated the customer service shown.
By Heather S.
Great program. Keeps my phone safe. A link in an email didn’t work, but got a great response.
By Shelly Henderson C.