Great Team
Great Team! Great App!
By holler D.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
506 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Free Identity Theft Insurance up to $1,000,000 in less than 30 seconds.
JUMBO (jumboprivacy.com) has 506 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 479 reviews with 5 stars · Clear filters
Great Team! Great App!
By holler D.
My problem was dealt with promptly and accurately. All questions and instructions were clearly and precisely presented. I was happy with all aspects of the process. Thanks
By Jeff
Excellent customer service, and a great product. I recommend this to anyone looking to take control of the security measures on their phone.
By Lindsey
Customer service is very quick and efficient. The app is better then I thought it would be, it has exceeded my expectation and it is very accurate as I put it to test. It showes you exactly what the app is doing in the background, no lies or hidden options. It is worth every penny for the safety of our privacy and safety.
By Cristina U.
Had an absolutely amazing interaction with Jumbo! First off I apparently accidentally got this service. Which usually means lots of headaches, and good luck getting your money back. However, Jumbo was so kind, and helpful. They responded incredibly quick, Head Honcho's even took the time to personaly address the situation, and not only quickly, and kindly resolved the issue. They even were the sweetest ever, and offered me free membership for a year! I didn't even know what Jumbo was until I accidentally ran across them. However, I'm so very glad I stumbled upon this fabulous company!!! I'm so excited to try it out. I definitely recommend Jumbo! They're attention to details, amazing personal customer service, and ability to be on the ball has won a loyal customer! 😃
By bruised but not B.
Great application overall. I am using it for 6 month now as a pro user. Had a few issues with the FB post archive feature. The support was super friendly and solution oriented. Can absolutely recommend!
By Maximilian S.
Customer care is top notch. I had an issue with my service and had no problem figuring it out through Jumbo’s support team. Professional, friendly, and fast. Great company from my first experience.
By Trent
I did like how fast they responded to my request and help me out with my account. Fast response service and very polite. Thank you.
By boboo