The tech support on the app
The tech support on this app is awesome. They supplied me with several ways to troubleshoot the app. The feedback to respond back to me was super quick. I love it!
By Kimberlee E.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
506 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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JUMBO (jumboprivacy.com) has 506 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 479 reviews with 5 stars · Clear filters
The tech support on this app is awesome. They supplied me with several ways to troubleshoot the app. The feedback to respond back to me was super quick. I love it!
By Kimberlee E.
These guys are the epitome of customer service. Hands down the best experience I’ve had in a very long time. Most customer service personnel don’t really care about our issues or problems, but these guys do and it shows. Absolutely the best.
By JCH
Great customer support. They were very helpful and solved my issue promptly!
By Rovane D.
I am very impressed!!!!! I accidentally bought the one year subscription, and wasn’t getting my hopes up on a refund. I submitted an email, and a few emails later, I got a full refund back. Not even an hour after either. And the staff was professional, quick, and nice. Didn’t have to sweat calling my bank or anything like that. Thanks so much!! Will definitely have to buy a subscription once I have more money, just because I know the staff is so caring.
By Belle
I was very surprised to have such a quick response to a question and they made it very easy and are right there to assist you with any need or question . My Integrity rating for them 1-5 5 being great It's a 5 ! Thank you Jumbo
By Linda S.
I downloaded jumbo and found it very useful. The team is great and support is excellent.
By Benjamin W.
Team Jumbo are the best comms team in the world. Their communications are always helpful, heartfelt and honest. They work so hard on the app and are so quick to respond to even the smallest of communications, it puts every other company to shame. Good job team!
By Nick
Had a question about the app, and Jumbo’s customer service provided a fast and correct solution. Enjoying the privacy benefits provided by Jumbo. Thanks.
By William J H.